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I had to miss this tour due to a stuff-up by Icelandair which they 100 refused to acknowledge. Never fly that airline: zero help, terrible service and INACCURATE INFORMATION PROVIDED BY STAFF icelandairfail
Despite not being entitled to any refund at such short notice, the tour operator nevertheless did so without being asked. I merely told them I needed to cancel so they wouldnt be waiting for me. I will definitely use them when I get to St Petersburg.very impressed and grateful.
Svadlana met us right on time with a car and a driver Kiril. As a teacher, she is very well versed in the history and stories. She timed everything just right and even prevented a pickpocket team from stealing my camera! The highlight was that she timed the entrance to Catherine Palace so that we were the first to be allowed into the side entrance which opens in the afternoon to relieve the crowded main entrance so we were able to have a private showing of the golden rooms while everyone else crowded into other rooms like cattle. When we shared a room such as the amber room, we were alone in half of the room separated from the crowd by a rope. Well organized and worth every penny! The tour company assigned was Ludmilla Tours
We splurged on this private customized tour as Russia is a dream vacation for us and we wanted to do it right. Our tour guide Svetlana is a brilliant young woman, multi-lingual, with an infectious passion for St. Petersburg. Her knowledge of history and the arts greatly enhanced our visit to the Hermitage/Winter Palace, Catherine's Palace, Church of the Savior on the Blood, Alexander Nevsky Lara/Tikhvin cemetery, St. Isaac Cathedral, Kazan Cathedral, beautiful views over the frozen Neva river, Grand Choral Synagogue, The Mariinsky Theatre and the magnificent metro stations such as Pushinskaya, Ploschad Lenina, and Avtovo. Svetlana took us to a charming cafe Lindfors for chai and coffee, where they have fresh delicious savory and sweet pies. Stop for a hot cup of Sbiten to warm up and get energized for a wonderful tour with Svetlana and the driver Boris who was skilled at finding quick and easy routes throughout the beautiful city of St. Petersburg. All tickets and transport are included, and you will avoid long time consuming queues. Highly recommend Ludmila tours and the tour-guide Svetlana for an incredible overview of a remarkable city,
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