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This small-group tour of the Hermitage was one of the best group tours I've had. Our guide was so incredibly knowledgeable and she was patient with us taking photos and needing to take a quick break for coffee. This was definitely worth the money to spend!
We took this tour with a guide that only takes very small groups of 8 people and it was very good. the Hermitage is a Museum that you cannot miss if you go to St Petersburg it is an absolute must.
The great advantage of a small tour is that you actually get to hear what the guide says! Our guide, Marina, a joy. She was enthusiastic, not averse to answering questions of any sort, has her own opinions and is delightful to watch as she throws her arms around, pirouettes and points! We were a group of 4 only and the Heritage is a large building but we managed to see a lot, and understand the nuances of Russian history. For me, the art was okay very European ..but the history is fascinating. I strongly Recommend a small tour anytime!
The Hermitage tour was a priority for us and we enjoyed every minute of it. Our guide Tim, was well organized, highly knowledgeable on art and history and an altogether enjoyable person to spend time with. We are very pleased with our choice and we highly recommend.
Steven A USA
Tim, the guide did a superb job in taking us small group of 5 through The Hermitage. He showed us a lot of stuff which to me, was enough considering the size of the place and also an option to wander after. I think his knowledge, his professionalism, and what we saw was enough I didn't need to see any more! We were all clearly satisfied with Tim! Awesome job!
Had no idea that our small group was going to be just my family and I.... but hey it was great. Our guide was very good and covered the areas that would be crowded as soon as the museum opened. It would have been nice to see more of the statues and other things because I discovered I could only look at so many paintings before I just didn't care any more :- The rooms and building was amazing.
Stephen T Australia
Great experience. Great guide. Tim
Too much time spent outside Winter Palace waiting to get in should have been inside looking at treasures
Aside from a private tour, the small-group tour is the only good way to get through the crowds in the Hermitage and see a lot of the collection. Our tour guide managed to pack in a lot in the 2 1/2 hours of the tour. And, of course, the Hermitage is amazing!
We had the museum/palace to ourselves for the first 11/2 hours. Great guide, very knowledgable. Obviously she just picked out some key exhibitions but I was very satisfied and would recommend wholeheartedly. My gide was very helpful even giving me some pointers for the next day via WhatsApp when I asked her.
Just what we wanted. Early entry to the Hermitage, a knowledgeable guide and the first hour or more without the crowds.
The tour and the guide were absolutely grate. And I would recommend that people take the tour early to skip the line and the crowd. Our guide she was so nice and knew so much, and she was so cheerful and smiling. We had a fantastic tour.
The tour was fabulous. There was just the two of us and our guide. She was able to steer around the crowds at busy points and told us everything we wanted to know. Our guide was a charming lady She seemed to love her job and her city. We thoroughly enjoyed the hours we spent with her.
Elena, our guide was so profession and informative, without her guidance we would not have been able to experience so many wonders of the Hermitage. Elena was able to negotiate the crowds and ensured that we maximized the enjoyment and gained insights of the history of the Hermitage. It was truly an unforgettable morning.
This was our first visit to St Petersburg and we had heard a lot about the Hermitage and the Winter Palace, so we decided to take this tour, we were lucky that we were the only 2 people in the group and our tour guide was TIM, Let me tell you something about Tim, he was knowledgeable, articulate and most importantly passionate about art, history and culture, he took us into a journey with stories of the kings, queens, princesses and made it all fun and enjoyably. he was soft spoken and clicked photographs for us as well. in short it was a memorable tour. would love to tour again sometime soon.
The only way to see this museum is with the art historian guided tour. The hours melted away and it was over before we had a chance to get tired.
We were lucky enough to be the only 2 on the tour. Irina was excellent. She met us on time and took us into the Hermitage via a nice discrete entrance - away from all the crowds.
She paced the tour well, with just enough time appreciating the various aspects of the complex i.e. the architecture, decoration and content. We're not really arty sort of people but found the 3 hours just flew by with an excellent mix of all that the Hermitage has to offer. Her knowledge and humour really made it a special occasion for us.
If you really want to enjoy your visit to Hermitage and avoid a 2-3 hours' queue, you should book your visit through Viator. I came to see my Brazilian friends in St.Petersburg who were touring around Europe, I booked a tour at the Hermitage through Viator with a Spanish speaking guide as they didn't have a Portuguese speaking one and never regretted it. The online booking process was straightforward and I got my voucher online with contact details in St.Petersburg. I spoke to our Spanish guide Maria to confirm our meeting and we met at the Alexander Column on the Palace Square in front of the Winter Palace. She accompanied us to the entrance, we were given hearing devices and entered the museum. The hearing devices help you to hear the guide and you can freely move around the halls or listen to the guide on a bench while she is with other tourists at the painting. I know the history of my country, but Maria's knowledge of the Russian history was very profound and broad. My guests and I walked with Maria through the halls for about four hours with open mouth listening. Charming Maria was patient and accommodating to our requests and answered to all our questions in depth. We wanted to spend the entire day at the Hetmitage with her, if not our plans for the day. Maria even looked for and called a few restaurants to book our lunch after our excursion nearby.. Pity, that Maria couldn't join us. All in all, don't think twice if you want to visit Hermitage, book it through Viator. It's really worth it. I'm Russian and you can trust me on that.
To get the most from a visit to the Hermitage it is worth paying the extra to benefit from the knowledge of an experienced guide. Our guide Anna, met us on time and enabled a trouble free access to the museum. We were then able to enjoy 3 hours of her company and knowledge of the museum. She tailored the tour to suit our particular interests and spent as much time as we needed at the particular pieces of art. Anna was engaging throughout the tour there were only 4 of us within her party and we enjoyed meeting her. An excellent and memorable visit - thank you.
The guide met us at the proper time at the easily found meeting point. She had a paper card with my name on it. It took a few minutes to get sorted and get our tickets and she gave us an excellent tour. She was great.
The tour was amazing and Marina was so knowledable about so many aspects of the hermitage museum. I lucked out as it is off season so I ended up with a personal tour allowing us to dive into Russian and St Petersburg history...
Alfred B United States of ...
One has to visit Hermitage Museum when in St. Petersburg. Elena our tour guide was very knowledgeable and gave us lots of other tips where to go and see next.
loved tour - such a great guide. If you are in St Petersburg you must do this tour and see this place
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