I missed this tour as I was not aware the island is an hour ahead of ship time. Another tour operator called to ask if I could grab a cab to catch up but the person on the phone was very defensive saying repeatedly it was our fault for no-showing and that they tried to contact us by text. I took full responsibility for the mistake and never once blamed them. I was only trying to catch up. However, the company cannot assume everyone has access to a cell phone especially when traveling. She said it was my responsibility to contact the tour operator ahead of traveling. Which I did, BUT GOT NO REPLY to my email. I guess I should have paid for the international cell call.
We ended up jumping on a local Viator tour of St. Thomas. QUEEN MARION saved the day! She gave great tour, took us to the beach at the end and came back promptly at the present arranged time and took us too the ship.
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