Southern Cross Tours, Shop T34, Circle on Cavill, Cavill Ave, Surfers Paradise QLD 4217, Australia
Our head office is located in Surfers Paradise, however we will pick you up from selected Gold Coast Hotels. Please contact us after you make our booking to arrange your pick up. Hot Air Balloon flight booking and pick need to be arranged by phoning us after you have made your booking.

Pickup Details

Possible departure locations

View departure locations

Departure Time

12:30 PM

Return Details

This activity will end right where it started.

Please Note

We have several pick up areas across the central Gold Coast. We can also pick up from Nerang Train Station if you are not staying at a hotel. Under all circumstances you must call within 24 hours of departure to confirm pick up times and locations. You are booking your Southern cross tour date and time. Please phone to book in your Hot air Balloon departure date and pick up details.

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Most travelers can participate
This tour/activity will have a maximum of 15 travelers

Operated by Southern Cross Tours

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

about cancellations

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:What is the policy on sanitization during Natural Bridge & Springbrook Waterfalls Tour + Hot Air Balloon with Breakfast?

A:The policies on sanitization are: