Very smooth ride, professional and free wi-fi.... I will do this again next time in Sydney....
The service was poor when we arrived at the terminal from nz. We waited for 15-20 minutes before a shuttle became available. Then we waited another 10 minutes before the shuttle departed once everyone was aboard. The driver took a long time to decide what order he would deliver everyone to their destinations.
Finally after dropping everyone else off we were dropped at White Bay Cruise Terminal. It was a very long process. I will not be using this Viator service again.
Note from Viator: Thank you for your review, Malcolm. We appreciate your feedback about the airport shuttle service and apologize for any inconvenience caused during your arrival in Sydney. We have contacted our local tour operator so that they are aware of the situation and can improve the experience.
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