The driver was at the airport and waiting for our arrival. The van was clean and comfortable, I will highly recommend and use this service again.
The pickup at the hotel was on time and took us directly to the airport. Excellent service!
we use this tour a lot for evry city we arrive at, we've never had a bad experience
This was an excellent way to get from the airport to our hotel upon arrival in Sydney. It was great value for money and easy to organise. The driver gave excellent service too. In fact, we were so impressed that we booked him for the way back too!
Excellent service, prompt and courteous driver- smooth transfer. Highly recommend.
The driver met us at the spot you described and promptly delivered us to our hotel
Our driver, Reggie was right on time, very friendly, and took us directly to our hotel. Very pleasant experience overall. Would definitely use their service again.
our original flight was cancelled 24hrs I called Viator and rescheduled for the next day. That plane was late. We contacted the local office upon arriving and were picked up about 1/2 hr later
First of all you provide a great service!! However we think you could improve your service as it was confusing on how to locate you driver/bus. Your information stated that our driver would be INSIDE the airport building, however, he could not be found and after talking to numerous folks inside the terminal, finally located the pickup spot outside in the bus pickup area.
The driver was waiting at the airport. Saves you trouble. Dropped us off right at our hostel. Return was equally reliable and comfortable.
Would highly recommend. Our luggage was delayed 40 minutes and our driver waited.
Took the stress out of getting to the Hotel. No problems and friendly talkative driver was a bonus.
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