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We disembarked earlier than our pick up time but our shuttle was there early so no waiting or having to call. Got us to our hotel with no problems. Right price too.
Easy and reliable. Could more economically walk to end of the pier and get an Uber. Would have been faster as got off boat earlier than expected and had to wait for pre-paid ride for an hour.
The transfer was prompt and efficient. We were getting off a cruise with a lot of luggage. Driver was there in the midst of chaos. Loaded the abundant luggage and took us to our hotel. Good, efficient transfer. Would use the service again.
Alexander C United States of ...
All was as advertised and done professionally
The best driver ever. We arrived early but he was not able to take us until our scheduled time, but he did try everything to get us on the van. I cannot say enough good things about this driver. He was so friendly, courteous and accommodating. This is a 6 star service
The cruise ship we came in on was packed and it took longer to disembark then what was supposed to so we were going to be very late for our ride to the motel. The driver was terrific and left and did some more drop offs and came back to get us almost 2hrs later...very nice of him would use again....
The driver was waiting for me and transported me to my hotel. I would recommend this service to everyone . I would also like to say I love using Viator, and would recommend this company to all my friends and family
Driver was very prompt, friendly and informative. Good experience and good price.
Hustle free and friendly service. Driver was on time and easy to find. We had a lot of suitcases and our driver helped us to load them into the van. We are very happy that we have organized this shuttle service. Other options would be to carry your luggage to the train station and pay the same amount or wait in the long queue for a taxi and pay a fortune.
Instructions said driver would be there with a sign with our name on it, but he was not there. We spent a lot of time and effort asking other drivers if they were ours. Having an actual sign would help out a lot.
Driver was very good and got us to our hotel with no problems.
Had a hard time getting transfer to hotel.Was off the ship early and there was no one to show us were to wait for the transfer to the hotel.
Confusing at the port. Drivers coming from the same vendor but difficult to determine which driver we were to go with. Ride was fine.
The driver was early and sought us out. He was very friendly and drove safely and efficiently. The price was a little high for the short distance to the hotel.
Not a good company , bettter to reserve from the cruise ship for a guaranteed ride.
trvlmore United States of ...
The shuttle driver did not have a sign with our names or anything identifing him as being with Viator. Consequently it took us about 1/2 hr to find him, only by asking if he was from Viator and for us. Otherwise it trip to our hotel and back to the airport was ok.
Dee Dee United States of ...
I believe everything worked out well. My only critique is that it was a little difficult for the driver to locate me and vice versa. I would like to see a better way to identify/find the driver when pick-up time arrives.
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