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Our guide, VIvian, was organized, was like a mother hen getting us ponchos so we would enjoy the day in the narrow streets, watching out for us, giving suggestions as to where to eat, helping with our lanterns and even taking photos of the big event. Couldn't have asked for a better experience...not to mention the setting off of the lanterns was very exciting!
Enjoyable and memorable trip especially when pur guide Vivian gave us a free hand where to go and what to do an just meet up at the designated time and place. Would definitely recommend to my friends.
Our tour guide Ken was amazing. He spoke very good English. He was very accommodating and knew a lot about Taiwan’s history. He gave us enough time to explore and eat during lunch time. Would highly recommend this tour.
Tour was well organized. Highly recommended. Guide was knowledgable as well.
Victoria, you rule! You are awesome. I loved this tour and the guide, Victoria, made it 100 better. From the falls to the lantern making and everything in between, I highly recommend this tour. Victoria was so kind, courteous, helpful, pleasant, friendly, knowledgeable and just a pleasure to be with.
Our tour guide Amanda gave us very nice suggestions. The Jiufen town is antique with yum food. The waterfall is grand and the experience with Sky Lanterns in Pingxi is amazing. Highly recommended.
I loved the small group tour. It was a unique experience and highly recommended. Our guide, Victoria, was really nice and accommodating. She even brought her camera to take photos of our group. It was really beneficial to us because my family doesn't take great pictures. She was also very patient with our pace, specifically me carrying a 30 lbs toddler.
The tour requires a lot of walking. I don't mind the walk however, there was one lady in the group who complained about walking on the side streets and not getting picked up where we were dropped off. They weren't wearing comfortable walking shoes. In addition, her mother had bad knees and a slow walker. She even called the driver lazy uncalled for for not picking us up at the exact exit of Jiufen. Although the reminder e-mail mentioned about wearing comfortable walking shoes, maybe viator or the booking agency should also get the tourists to sign off on the level of activity easy, moderate, hard. In that way, they can decide whether they can take the tour. Just my two cents.
All places we went are amazing, able to land me a lot of cultural and historical background of this place. Jessica is very adorable and passionate, giving us chances to explore places that few people have been to.
My first time booking via Viator. Very glad I did cos I am happy with an English speaking guide in Taiwan. It's not easy not knowing Chinese in Taiwan, but tour guide Claire is very good and efficient in translating and explaining things along the way. Our driver Tom was efficient and safe driver ! Credits to both of them.
Really enjoyed Pingxi where we learn to make our own sky lantern. Hope our wishes be true !
Jiufen is definitely worth the trip. Despite being crowded, there are so many snacks to buy and try. Would have preferred a little more free time to walk and see things. I wouldn't recommend having meals in the teahouse. The service in the teahouse was slow and majority of our time was waiting for our food to be served....so wasted our precious time in Jiufen.
Overall , will definitely consider Viator for my other free and easy travels.
So much fun! Our tour guide, Jessica, was so helpful and informative. She was very sweet, always offering to take pictures for us, very patient, never made us feel rushed, and spoke great English. The entire day was full of great scenic sites and learning more about culture and traditions. Though it's difficult to narrow down the day to one favorite activity, I would have to say creating and flying the sky lantern was my favorite part of the day...but that's a tough call, because I enjoyed every single stop. I actually slipped and fell and sprained my ankle during one of the morning stops, and still refused to give up on the day. I limped around all day, and the group was very patient with me and my slow pace and even though I was injured and in considerable pain, it ended up being one of my favorite days in Taiwan. Would highly recommend this tour!
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