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Our guide, VIvian, was organized, was like a mother hen getting us ponchos so we would enjoy the day in the narrow streets, watching out for us, giving suggestions as to where to eat, helping with our lanterns and even taking photos of the big event. Couldn't have asked for a better experience...not to mention the setting off of the lanterns was very exciting!
Enjoyable and memorable trip especially when pur guide Vivian gave us a free hand where to go and what to do an just meet up at the designated time and place. Would definitely recommend to my friends.
Our tour guide Ken was amazing. He spoke very good English. He was very accommodating and knew a lot about Taiwan’s history. He gave us enough time to explore and eat during lunch time. Would highly recommend this tour.
Tour was well organized. Highly recommended. Guide was knowledgable as well.
Victoria, you rule! You are awesome. I loved this tour and the guide, Victoria, made it 100 better. From the falls to the lantern making and everything in between, I highly recommend this tour. Victoria was so kind, courteous, helpful, pleasant, friendly, knowledgeable and just a pleasure to be with.
Our tour guide Amanda gave us very nice suggestions. The Jiufen town is antique with yum food. The waterfall is grand and the experience with Sky Lanterns in Pingxi is amazing. Highly recommended.
I loved the small group tour. It was a unique experience and highly recommended. Our guide, Victoria, was really nice and accommodating. She even brought her camera to take photos of our group. It was really beneficial to us because my family doesn't take great pictures. She was also very patient with our pace, specifically me carrying a 30 lbs toddler.
The tour requires a lot of walking. I don't mind the walk however, there was one lady in the group who complained about walking on the side streets and not getting picked up where we were dropped off. They weren't wearing comfortable walking shoes. In addition, her mother had bad knees and a slow walker. She even called the driver lazy uncalled for for not picking us up at the exact exit of Jiufen. Although the reminder e-mail mentioned about wearing comfortable walking shoes, maybe viator or the booking agency should also get the tourists to sign off on the level of activity easy, moderate, hard. In that way, they can decide whether they can take the tour. Just my two cents.
All places we went are amazing, able to land me a lot of cultural and historical background of this place. Jessica is very adorable and passionate, giving us chances to explore places that few people have been to.
My first time booking via Viator. Very glad I did cos I am happy with an English speaking guide in Taiwan. It's not easy not knowing Chinese in Taiwan, but tour guide Claire is very good and efficient in translating and explaining things along the way. Our driver Tom was efficient and safe driver ! Credits to both of them.
Really enjoyed Pingxi where we learn to make our own sky lantern. Hope our wishes be true !
Jiufen is definitely worth the trip. Despite being crowded, there are so many snacks to buy and try. Would have preferred a little more free time to walk and see things. I wouldn't recommend having meals in the teahouse. The service in the teahouse was slow and majority of our time was waiting for our food to be served....so wasted our precious time in Jiufen.
Overall , will definitely consider Viator for my other free and easy travels.
So much fun! Our tour guide, Jessica, was so helpful and informative. She was very sweet, always offering to take pictures for us, very patient, never made us feel rushed, and spoke great English. The entire day was full of great scenic sites and learning more about culture and traditions. Though it's difficult to narrow down the day to one favorite activity, I would have to say creating and flying the sky lantern was my favorite part of the day...but that's a tough call, because I enjoyed every single stop. I actually slipped and fell and sprained my ankle during one of the morning stops, and still refused to give up on the day. I limped around all day, and the group was very patient with me and my slow pace and even though I was injured and in considerable pain, it ended up being one of my favorite days in Taiwan. Would highly recommend this tour!
Friendly English speaking guide and trips without frills such as visits to 'sponsor' retail outlets. Comfortable vehicle too.
This is a great day tour. All the places we went to are amazing. We loved the vibe and the street food in Jiufen. The mini-Niagara falls in Shifen is so beautiful a cute Niagara and the whole place is so clean. And finally, the Sky Lantern experience in Pingxi is indeed a very unique experience. Oh, btw, our guide, Ting, is superb and adorable! She continued to extend assistance to us even after our tour with her.Enjoy your Taiwan tour!
Highly recommended. Our main guide, Kylie was great along with Cola and Markour driver. Provided good information of the Japanese occupation and the gold mining history at Pingxi. Help us get small little sides dishes for our lunch. Took great photographs and videos of the making and releasing of the sky lantern at Shifen railway track. Very enjoyable tour.
Sam was amazing! I am a seasoned traveler and she is one the best tour guides I've ever had.
This is a good option as it is close to Taipei. Victoria who was the guide was simply fabulous. She speaks well, is very helpful and genuinely concerned about her travelers. She knows things very well and gave us good information on all the sights and stops. Definitely worth visiting this place.
My husband and I absolutely loved this tour. Our tour guide, Victoria, was wonderful and informative. She offered to take our picture in several scenic spots. In Pingxi, she was kind enough to take a video of us making a lantern with our wishes on it and setting it free into the sky. That was so much fun. The whole town just gives you a happy feeling.. In Jiufen, we learned about the gold rush and got to see breathtaking views of the mountains and ocean. Our driver, Mr. Chen, was an expert driver on the tricky, winding roads and went above and beyond to try and accommodate all the guests' needs. This tour was a highlight of our trip to Taiwan.
This is a great tour to get out of Taipei City! We were picked up from our hotel and had a wonderful guide, Victoria. She was super friendly, energetic, and knowledgeable. This tour takes you to Jiufen - the tunnel and the city is the inspiration behind the movie, Spirited Away. The view from Jiufen was breathtaking and definitely worth the trip. We were then taken to Pingxi to make and light our own lanterns. Victoria took super nice and high quality pictures which she later sent to us as we lit our lanterns and watched our wishes fly into the sky. All and all, definitely an experience to worth trying if you're in Taipei! Thanks Victoria!
Asj Ver Philippines
Our Taiwan tour's highlight, esp releasing the lantern and sending our wishes sky high! We enjoyed our guide, Victoria Lin, and her bubbly personality. She even bought our snacks so we wont walk so far. And, despite some challenges with a guest's ability to walk, the tour ended happily!
What a wonderful tour and we were in great hands with Claire as our guide and Mark as the driver - it was so informative and when we got to make our own sky lanterns and let them fly away it was an item off our bucket list. I cannot recommend this tour highly enough!
It's a very good trip overall. We had a very informative and friendly guide Victoria. She kept us entertained and answered our questions. Victoria is a good tour guide. She took pictures for us and gave good advices on food. I wish we could have a scene of Jiufen from afar.
Great tour and worthwhile sites to visit. Ting gave us a lot of information about the gold mining history, tips for places to visit in Jiufen, and we all enjoyed the sky lantern launch. I would definitely recommend.
MollieS United States of ...
This was by far my favorite tour ever! It was so magical. My husband and I were paired with one other person and keeping it small made it even better. I understand that they don't go above 5 people per guide. We all became fast friends and explored the old mines at Pingxi, Shifen Old Street, and then to Juifen to make and release our lanterns. The guide was amazing in his history and offering great details. He also knew how to help us get the best photos. Releasing the lanterns was the best part of our trip. If you are only going to do one tour in Taiwan - do this one. I highly recommend this one.
We are so happy with this tour. If you are going to Taiwan, this is one tour that you MUST join. We were picked up promptly at the hotel by Claire and the van was driven expertly by Mark. Claire and Mark made the Viator tag line Travel with an Insider so true. Claire, our guide was great and very helpful. She took care of us and doted like a mother hen. If we were standing listening to grandpa-miner under the sun, she gently guided us to stand in the shade so we will not feel so warm from the sun. If we walked away from the van to look out at beautiful Yin-Yang sea at Shuinandong Area, she will motion the van to park nearer so we will not be walking far going back to the van. She guided us when we were selecting lunch since menu did not have English translation, she checked on us several times to make sure our order came. She walked with us along narrow cobbled streets of Jiufen making sure we don't get lost, She guided us which stall sells the yummiest treats and they are truly yummiest! She cheered us on when we were making our lanterns and guided us how to pose for photos when we were releasing the lanterns to the sky with all our wishes. She truly is a wonderful guide. She made this trip memorable for us. We are very happy with our experience.
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