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I had serious problems using another company on a different stop on my vacation that made this service very enjoyable and troubled free!
Marc N Philippines
They are not on time when we arrived and no Names of us in the airport arrivals so i have to ask the Tourism board area to page them and good thing after 15 minutes they arrived already and gave us three vehicles instead of the paid two vehicles.
Edison Travel Service was wonderful. I communicated with Mike Lo via email before leaving the States. Our driver was waiting for us when we got through Immigration and Customs. We used Edison again for our transportation from the hotel back to the airport -- again, super reliable. There were 6 of us for the return to the airport. No problems. Very happy that Viator used Edison Travel Service. Thank you Mike! And, Taipei is a super place, as is Taiwan in general. We loved our 6 days there.
Booking this airport transfer was one of the best travel decisions we have ever made. Original plans were to take express rail to the city and a couple of MRT changes to our hotel. Due to an after-dark scheduled arrival, and this being our 1st Taipei visit, we opted for a bit less uncertainty. After the worst flight SFO-TPE we have EVER experienced including military contract carriers in the late 1960s-early 70s via major US airline, we were in dire straits when we landed in Taiwan.
We were greeted as we exited the arrival hall by a private transfer rep who cheerfully waited while we purchased a local sim card, and then escorted us to our waiting car. We were whisked to our hotel in short order and in great comfort. After the abject misery inflicted by the friendly skies, this ride into the city was the turn-around point in what would be a very fine visit. Yes, the transfer is a bit more expensive. However, especially for a late arrival after a long flight, it is worth every penny!
Excellent. Our flight into Taipei was 1 1/2 hours late due to bad weather but our driver was there to greet us and drive us safely on very wet roads to our hotel. He didn't speak much English but he clearly stated that it was OK to wait all that time.
our flight was two hours delayed. when we got to the airport driver was there.
Very prompt and courteous service from the driver and the vehicle was spotless and very comfortable - would highly recommend.
Perfect transfer. Comfortable car, good driver! Worth the money!
Very good service. Nice and efficient dispatcher from Edison Travel at airport which called the driver and conducted us to the car. Transfer without problems in very comfortable and clean car.
Angel United States of ...
Being by myself and flying into TPE for the first time, booking this transport through Viator was one of the best things I did before and during my first trip to Taiwan. The driver had a sign with my name on it and took me straight away to a very nice luxury sedan at the curb. He handled all of my luggage for me and had a bottle of water waiting for me in the car. It was completely worry- and hassle-free and exactly what I needed after a very crowded 16-hour flight. :
Kevin United States of ...
First, our flight arrived an hour early. Next we were directed to go to the airport doctor since my 6-month old son had a fever. The driver waited patiently through that entire ordeal. We get outside to find that there were two vehicles for us when we reserved a 9-13 passenger vehicle. We are using this service to return to the airport.
Driver whisked us from the airport to our downtown Taipei Hotel in the middle of a Typhoon. It was a white knuckle ride during some parts but we got there in 1 piece. Made me realize how far away the airport was from the City.
Glad we booked this, public transport would have been a drag late at night carrying luggage in the rain!
I had to wait a little for my driver to arrive, but it allowed me a few minutes to figure out the portable wifi box at the airport. Definitely worth it to have transportation to the hostel.
This tour is a must. My driver was there waiting for me after I went through customs and got my luggage. He took my luggage for me right away. He drove me safely to my hotel.
This service is a MUST! We are so grateful that the pick-up accommodated our landing in a different airport. We called the number on our confirmation to share the change in pick-up location. This private transfer service did not hesitate and was there on-time by the time we picked up our baggage. Great Service!!!
Our driver was on time and had a large van with lots of room for our luggage. He didn't speak English but knew exactly where our hotel was located. His company called while we were in the van to.make sure everything was alright which was a very nice gesture. Very pleased with service
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