It is very good transportation. I don't need a think about a time. The shuttle car pick up me at the time and professional driver very safety drive and a nicely provide every set and comfortable. Thanks
Both trips, coming and going were fantastic. The drivers were very pleasant and professional. The vehicles were spotless and very up to date, with their electronics A grade of A plus would be what I would give them.
What an easy process to arrange a shuttle. It is a nice break for family making multiple trips to the Tampa airport for family reunion. It worked so well for me that we scheduled a return to the airport for one relative and an arrival shuttle for another. A good value for decreasing the stress of travel.
shuttle was great but the 800 staff's way of handling this shuttle.. what a mess once I got to the airport!!!!
Completely satisfied. First time using this shuttle company. Very courteous, polite, on time and fast. We got to our destination quickly and safely. It will not be the last time we will be using your services.
Judith R USA
It was a great relief to have transportation already set up for our arrival in Tampa. The transportation area was easy to find, and our driver was prompt, courteous and knowledgeable about the area. I highly recommend and plan to use them for my next visit. Also a very good value, as we needed to take a taxi back to the airport at the end of our vacation and found the price was almost double!
Well my time in tampa was ok could have been better but when it comes to the shuttle gettin me my destination i had no problems a bit confussing on how to locate the shuttle but everything worked out great i have plans on goin back to tampa in august an will use viator again without a doubt
Good transportation. But I payed more for the reservation. They did a discount on the final bill and didn't get the difference. Nothing, about 2 dollars but anyway. The final cost for the operator was only 22 $
the trip was good the booking and booking information was where the problem was and thank God I had cash on me because It cost me more money than I was charged !
This transfer went well. The driver was on time, polite, and got us to the airport quickly.
The counter to claim my trip was accesible at the airport, the lady was very helpfull. The driver was responsable and he pcik me up at the time span (10 minutes) that the lady told me he will be there. He inform the travelers the route and ask if there was any problem with it in order for him to change it. I feel pleased with the service and actually I called fand book my trip to take me back to he airport on departure date.
Denise Q USA
The woman in the booth at the airport was rude. She just pointed to where I should wait for the driver. Other than that, the service and drivers were excellent.
I should have been told that Super Shuttle takes Viator passengers. I spent time looking for a Viator van. As a result I had to wait for a driver as Vistor had not contacted the Super Shuttle agent before I arrived. The best thing about the ride was the driver. He had a very nice personality and good driving skills.
Note from Viator: Dear sir, thank you for your comments. I am not sure if you had printed your voucher as on the voucher it clearly states in bold the following.
Important Information Your local contact is Supershuttle (USA) on +1 727 572 1111.
I waited about 25 minutes at the airport, but once I was picked up it was a smooth ride to my hotel.
When I arrived atTampa ground transportation, I inquired around abou.t Viator service and nobody had ever heard of Viator. It wasn't until I went to SuperShuttle at the end of the terminal building that they took my voucher. Next time I will book directly with SuperShuttle. The ride to my hotel was good.
I've used Viator in New Orleans and was very happy with their service. I was disappointed this time. I purchased a trip from Tampa to a hotel inn Madeira Beach for my son, who had no money for a taxi ride home. I printed out and gave to him the paperwork that I received. There was no link to any other paperwork on the receipt. When he got to Tampa, the driver would not accept this ticket. He had to walk a great distance to speak with a "supervisor." I have to assume that he eventually got to Madeira Beach as he did not phone me again....his cell phone was out of minutes! This caused me some worry and dampened my enthusiasm for Viator somewhat!
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