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Good tour and wonderful driver. On the way out of the port to Viator vehicle, my left leg went out and I could barely walk. I made it into the front of the SUV and at the Maori Cultural Center Brian borrowed a wheel chair. At lunch he drove right up to the restaurant. At Kiwi, he borrowed a wheel chair. He was a wonderful guide and tried to be very helpful.
Our tour guide was informative and knew the area well. Our transport vehicle was also of a high standard and the cruise ship guarantee took the worry out of missing the ship, definitely value for money trip.
This tour was excellent. Our tour guide was great. The show at the cultural center was very authentic and informative. The geysers were amazing. Kiwi 360 was a lot of fun and very interesting.
Well done, very interesting to being exposed to another culture. Everyone was very friendly
Even with a steady downpour throughout the day, this was a tour jammed packed with information. Our guide, Simon, was jammed packed with knowledge, and information about New Zealand. He provided a constant narrative from the origin of New Zealand to the settlement by the Maori's. His command of the language was excellent. For those with no idea about Kiwi fruit, the stop at Kiwi 360 was quite informative. Similar to what the Dole plantation tour in Hawaii used to be. Walking around the thermal springs in a steady rain/fog/mist made it seem even more intriguing. Top everything off with a cultural show and it was a great day.
The drive and associated tour from Tauranga and the Te Puia Maori experience was first rate
A very enjoyable full day of activities. Easy day for the driver/guide as all attractions are solid on their own.
Knowledgeable tour guide and good value for the money. We enjoyed it very much and will use Viator in the future. This was our first tour and it was recommended by people on our cruise.
Outstanding! Van driver was amazing. Because other passengers did not show up, my friend and I had Pete totally to ourselves and saw sites at leisure.
Thorough explanation of some of the Maori culture and traditions. Unfortunately, my camera went kaput and did not take enough photos, my bad. Worth the paid and then some. Thank you, Viator!
The tour was terrific, the guide was knowledgable and everything went very well. I would certainly recommend this tour.
William L Australia
Our guide Wendy covered everything we wanted to see and more. Having tickets and tour times organised before we arrived at Rotorua ensured we wasted no time, but we weren't rushed. Because we had time to spare Wendy gave us a tour of Tauranga, having a small group meant no time waiting for a crowd to get on and off a bus, Lunch at a favourite lunch place for Wendy was lovely. Pick up and drop off at our cruise ship was timely and convenient.
tour guide was great , tour was great went to Te Puia Maori Cultural Centre and rotorua sight seeing seen a lot of the country,geissers and natural springs would recommend
It was great, the guide was very informative and we really enjoyed a wonderful experience.
On a different note a would like to say how professional Viator was in refunding our money for a cancelled jet boat trip from Christchurch. We arrived home to find our refund already deposited in our account. I would definitely use Viator again and would recommend them to our friends.
Great tour. Knowledgeable guide. The Cultural Centre and Rotorua geysers and mudpools were amazing.
Good tour, knowledgeable guide. Was in a 4 person mini-van, quite comfortable. Saw what we expected but the Maori part was very interesting and comprehensive.
Stops on the way to Rotorua, specifcally the Kiwi 360 Centre and Okere Falls, were OK and the info provided by our guide, Robin, from Zealandier, was very interesting.
However, the big attraction for us was the visit to Te Puia in Rotorua. Our guide was helpful and accompanied us throughout the complex. We really enjoyed Te Puia, including the Maori cultural show, the Maori village and other displays. But the highlight was the geothermal activity and the geysers. That was amazing! The brief visit to other places of interest in Rotorua after lunch was fine too. The drive back from Rotorua to Tauranga was long but the guide tried to make it as interesting as possible and also showed us a bit of Tauranga, Overall we were quite pleased with this tour.
Our guide/bus driver did not give us enough information as the other guides. He was short in explanations and quick to move on. The area was very interesting. It would have been good to interact with some the Maoris. Perhaps some explaining in the wood and weave shop could have been done.
This was our second attempt at a tour through viator rather than through the ship. Unfortunately even though my voucher said 9:30am apparently the tour was changed and started at 9am. As a result no one was at the gate waiting for us. After asking several people where we might find viator, we finally found a lady who put us on her bus and essentially gave us the same tour. She made arrangements to meet our tour at the Te Puia Maori Cultural Centre but had to come back and pick us up as they had given our seats on their bus to another couple. The tour itself was great but I'm a little hesitant to use viator in the future due to this experience. We could have been there easily at 9 am if we had only known. When you consider the money we spent of this, it could have been a real disaster had our eventual contact at Tauranga not bent over backwards to accommodate us.
Robin seemed to be preoccupied and didn't take any time to introduce the tour participants there were a total of 4 and it was the tour I most wanted to enjoy during my 7 week vacation. I enjoyed it the least.
We had to wait for the other ship to dock and started our tour 1 hour late. This put us behind and the tour guide said we could NOT go to the waterfalls because it was under maintenance....this was NOT TRUE...other group said they went. We did NOT get to KIWI 360, because he said the place was closed. He showed us the restaurant the we would have had lunch at, but because we left late, we had to
have a sandwich at the Cultural Center.
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