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Efficient process and easy to get to hotel without worrying about language barrier as many taxi drivers speak no or limited English.
Our flight from Seattle to Tel Aviv delayed 5 hours, we were so worried that we will miss the airport transfer. What a relief when we walked out the custom check door we saw the guy holding a card with my name. The driver was pleasant and helpful. Joanne
This is a highly recommended option in terms of getting from Ben Gurion Aiport to Jerusalem. After a long journey, I was really tired, and the staff at Viator were prompt, helpful, professional. From the previous reviews, my experience was just as I expected. I would readily choose them again.
Smooth and timely transfer, the company arranged it through a private taxi from the airport. Well worth it, we strongly recommend it.
Driver was right there waiting for us even though we were almost an hour late. He was very courteous and pointed out sights aling the way.
A very efficient service which took the hassle out of finding transport from the airport to Jerusalem. Great after a longish flight.
Great, the driver was very nice and polite and patient as I needed to buy some drinks before I left. I am very happy.
Extremely safe driver. Thank you!!! Felt very welcomed and conversed with us all the way there and saw us to the hotel. Well done and thank you.
Although expensive - the guide was at the airport with a sign as planned and expertly took us tired people straight to the Jerusalem Hotel. We arrived after a 18 hour flight at 11:50pm on a Friday in Tel Aviv and the experience was worth every penny. Thanks again.
Pick up was as described. The driver was very kind and helpful taking me to my hotel as my directions were not as helpful.
Fantastic service! I must say that everything went very smooth indeed from the initial internet booking to the final drop-off. As we entered the arrivals hall, the driver was holding a sign which clearly displayed my name. He was parked very close so there was no long trek with our luggage. The journey from the airport to Jerusalem was comfortable and we were driven straight to our rented house.
Lucine G USA
Driver was waiting us at airport
nice person and help us with luggages
The transfer from Ben Gurion airport to our hotel was handled superbly. We were met at the gate, taken to a car, and safely delivered.
The car fine, with a good driver. However, since there were long lines to process in-coming passengers for visas, it was more than an hour after my flight arrived before I got through Immigration and received an entry permit. The driver complained, several times, that he never had to wait so long for any passenger - as if it was my fault it took so long to gain entry to Israel.
The ride from Tel Aviv to my airport in Jerusalem was uneventful. The driver was professional and not too aggressive.
I must say, for my return to Tel Aviv from Jerusalem, I was able to hire a private taxi - a nice Mercedes - from my hotel to Ben Gurion airport for about half of what it cost through Viator.
Driver was on time and friendly. English was sufficient for all interactions. I thought he was a bit reckless while driving but after a week in Israel I realized it's how everyone drives, so it wasn't just him. Price for one passenger not competitive with booking with hotel so will not use again.
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