The driver was at the airport waiting for us after we retrieved our luggage with a sign with our name on it.
Driver was on time and got us to our destination quickly and efficiently.
Very courteous and punctual service. I highly recommend the taxi drive who picked us up from the hotel and brought us to the airport.
This was a taxi ride from the airport, not a tour. However, the woman who drove us to the hotel on 3/31 was very informative. The ride back to the airport was just functional as we were very tired. The gentleman who drove us was very pleasant.
The one bad part of this is that I questioned a cab driver in Tel Aviv about the charge to get to the airport and he said forty-five shekels. That's a big difference from the $45 per person that I paid. Next time I will do my homework.
I was contacted the day before my pickup to make sure all the details were correct. The driver arrived halfway through the 30 minute pickup window. He was friendly and spoke excellent English. He got me to the airport with tons of time to spare.
Eduard K USA
The driver came on time without any delay and we are very glad that we used Viator offer.
We only hired a driver to and from Tel Aviv/Jerusalem but everything from website to driver and pickup was excellent!
Thank you very much!
for Tim Armstrong
Crossroads Community Church
My tranfer pick up was there on-time very helpful. I felt safe using the company you had recommend for me. I defintely will use your service and recommend your company to my friends. Thank you for a Wonderful trip you had planned for me.
It worked out very well. The driver found our apartment and picked us up on time
our taxi arrived on time and delivered us safely to the airport in plenty of time to catch our flight, the driver made no conversation during the journey.
nice to come downstairs and have the cab waiting there and ready, it was better than my arrival where i waited for 2 hours and they never showed. yes just getting a taxi on your own would be cheaper but at 4am i wanted convenience
John F Canada
We had a early mornin flight from Tel Aviv, on our first visit to Israel. It made sense to pre-book transport to the airport. The driver showed up on time at 3:00 am, , lifted the bags into the cab, and delivered us safely and on time to the airport. He had been misinformed (in spite of our confirmation) that there would be only one passenger (instead of two), but it didn't really matter. In future, now that we're a little more familiar, we would call a taxi from our centrally located hotel for half the price, rather than prebook.
Pick up time was confirmed for 4.00am. By 4.15am no one had turned up and the supplied telephone number was not being answered. As we were group of 5 + luggage we had to speedily arrange for 2 taxis. The 2 taxis and the booked transfer all arrived at 4.30am. After an almost fist fight between the 3 drivers as to who was transferring us, we boarded the Viator transfer (minivan) but not before the driver struggled to get our 5 suitcases into the minivan!
We waited one hour on the airport and after call with the agency they organized the transport. I’m afraid that they have forgotten us. Finally we were transported by rent a car company after few conversations by phone with the service supplier. Definitely we lost 2 hours on the airport.
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