Our Tour Guide his name is Take is very professional, polite, responsible, and patient. He has made the trip very enjoyable. His English is very fluent, giving detailed introduction of Tokyo in general and the sightseeing spots along the bus route. He even sang a Mt. Fuji song for us in Japanese and demonstrated origami on the bus! The driver sorry I didn't get his name is also very professional with safe and stable driving. Bus is clean and comfortable. The onsen venue is nice too, not too crowded. We were very lucky that day to have clear sky and be able to see Mt. Fuji with perfect conical shape and snow on it. Overall, we're very happy with this tour and would highly recommend this tour to other travellers. We would even join a Mt. Fuji hiking tour with this company when it's the right season.
Awesome trip. Only suggestion would be that the Onsen could be done after the shopping.
Our tour guide was informative and nice. The onsen experience was the best part of the trip. We would have preferred to stay there longer and forego the outlets.
The tour was great and what we had expected based on their descriptions. The guide was very patient and very accommodating. When we reached the 5th station of mt fuji, we didnt get to see the peak since it was cloudy. But on the way back home, the skies started to clear up and we are very very grateful tp the driver im sorry i forgot his name : for stopping at a location where we got down and had our pctures taken even if we were already running late going home. Thank you sooo much and will definitely recommend this to our friends!:
Amazing expierence, informative tour guide, beautiful onsen expierence, highly recommend. :
Our guide Ryoko was amazing! She was very knowledgable and kind. Our driver was also very thoughtful! He stopped a few times out of the way so that we could take photos of Mt Fuji as the sky cleared. I would recommend this tour, Mt Fuji is a must see!
The trip itself was great. But I must say, the instruction about getting a pick up in the morning was not very clear, and it did cause some confusion for us, which resulting in us having to take a cab in the morning during peak hour to go to the correct pick up point. That was the part I really did not enjoy, and I think Viator can do a better job communicating the required actions by it's customers.
The guide was very knowledge and spoke great english! There was a great view of the Mt. Fuji from all of the stops and even from the outlets we could see the mountain clearly.
Shirley Jean J. United States of ...
It was definitely worth it. What sucked though was that it started raining and snowing so it was too dangerous for us to go farther than the first stop at Mt. Fuji and the Onsen experience just felt too short, but at the same time well worth it BECAUSE of all the rain and snow happening. The staff were very well prepared and explained everything in detail, even in a situation should we be left behind by the bus. Amazing trip and fun tour.
We really enjoyed our tour guide who spoke very good english and told us a lot about Japan while we were on the bus. We didn't get up to fifth station but that's ok and it was clear that there may be issues reaching it in the tour information. We did get some beautiful views of mt fuji.
Was a really fun day. Got to see alot. The tour guide was helpful and the driver was awesome!
The staff were friendly, hospitable and accommodating. Unfortunately, we didn't have the chance to see Mt. Fuji because when we were at the 5th Station, heavy rain and gusty wind welcome us! We enjoyed the Onsen and Gotemba Outlet.
Awesome tour guide. Comfortable itinerary. Great Day, Great Tour.
Fantastic trip!! Visiting mount Fuji was amazing. We didn't get much time there 30 mins but it was just enough to wonder around and visit the shrine at 5th station. We didn't do the Onsen as were not keen on getting naked. However, we were able to do a massage which was fab!!
Lunch was not the Japanese BBQ that is advertised in listing which was annoying as we were looking forward to it. It was seafood which we don't eat so ended up with a veg option which was OK but not quite the BBQ we were expecting.
Shopping was excellent...bit of a rush around but was nice to end the day with a few bargains!
Excellent tour and tour guide.Our tour guide of the day was Motoko Abe,she was very knowledgeable,informative and helpful.Would recommend this tour company to anyone travelling to Japan.
The whole experience was excellent and different. It was a very comfortable journey to all the places.
The tour was great! We had a pleasant time during the tour. The tour guide, Anne, was a Japanese lady. who spoke English clearly, friendly and helpful. The weather was clear on this day and we were able to see Mt. Fuji. We were at 5th station. The view of Mount Fuji was spectacular! The Onsen experience was relaxable Overall, the tour was excellent.
We had a pleasant time during the tour. Our guide, Shima was very informative, friendly and helpful. The view of Mount Fuji was spectacular! The onsen experience was one of a kind for sure too bad it was a little bit rushed. Overall, the tour was great!
It was great. The tour guide was very efficient and nice including the driver.
great tour Mt Fuji was spectacular on our visit, our guide Noa and out driver Kato-San were so helpful and full of interesting information and stories. It may be worth asking your guide for a map of the outlet shops before you get there so you can plan your shopping strategy!
Wonderful tour. Our tour guide Emi was very informative and funny too. Beautiful clear day so Mt Fuji was really clear. The onsen was an interesting experience for a westerner would definatly recommend it. Outlet shops where very expensive but that's the case in every country. All up would recommend your company and this tour :)
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