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Pick up was on time and prior to leaving the airport, the ground personnel helped me in picking up my wifi and 72-hour subway tickets.
Yes, definitely the way to avoid the lines and big buses on a small, nice, clean van. The guy with the sign was right where I was told he would be after coming out of baggage claim, he spoke English, and we only made 2 hotel stops before my hotel stop. I would take this option again!
On time, very professional.
When we walked out of Customs at Narita there was a lovely lady waiting for us with a sign with my name on it. She told us we were just waiting on one other person to join our transfer and that we had a few minutes to wait if we wanted to use the bathroom or whatever. I think we waited only about 15 minutes before the other party arrived and then they escorted us quickly out to the waiting vehicle which was very comfortable. The driver was very friendly and spoke some Spanish as well as English, which was handy for the other passenger who only spoke Spanish. There was free wi-fi in the vehicle, which we took advantage of. I highly recommend this service. At the end of our stay in Japan we had no problem getting a train back to the airport but I wouldn't have wanted to try and figure out how to get a train right when we arrived. This was very reasonably priced for door to door service.
A very smooth transition from airport to hotel. Needed to pay an additional 2,500 Yen to transport a snowboard which I had not realised probably my mistake. Very courteous staff.
It was great having a transfer waiting for us after the overnight flight. Highly recommend.
Pick-up was smooth and efficient. Driver quick but safe and dropped me right at the hotel. Was much cheaper than an Uber from the airport.
Michael H Australia
The arrival transfer was good. A man with our name on a sign met us and we only had to wait a short time for the other passengers. Highly recommended.
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