It was great having a transfer waiting for us after the overnight flight. Highly recommend.
Pick-up was smooth and efficient. Driver quick but safe and dropped me right at the hotel. Was much cheaper than an Uber from the airport.
Michael H Australia
The arrival transfer was good. A man with our name on a sign met us and we only had to wait a short time for the other passengers. Highly recommended.
This minibus was an excellent option for our group of 6, including one mobility impaired person, because we were dropped off at our hotel, instead of having to walk from one of the usual bus stops. There were 2 other persons in the small coach with us. I'd probably use this transfer option again.
Very happy with the transfer service - met with a huge smile at Narita airport, escorted through terminal 3 to terminal 2, and then comfortable ride to the hotel in Tokyo. Will absolutely use again next time!
This transfer was hassle-free. As advertised, I was met outside of customs by a Green Tomato representative, holding my name on a placard. After waiting some 15 minutes for other customers to arrive, we were escorted a few steps to our waiting van. The shared van was comfortable, had wi-fi, and the driver obeyed all posted speed limits and driving rules. He was also very informative as to next steps and times of arrival for our hotels. I highly recommend this service for anyone looking for a cost-effective way to get to Narita from central Tokyo.
The transfer to Narita Airport was great. The driver came early and was circling the hotel, waiting for me. I checked out early and found him, waiting in the cold weather, with my name on a huge card he was holding. Great service! Will definitely get the service when I go to Tokyo again!
This was an easy way to get from Narita to Tokyo. Be careful though, you need to make sure you come out of the right exit from customs or you may end up waiting and your representative waits at the other exit. This is almost what happened to me. Make sure you read your voucher carefully. Narita can be a little confusing!
The van was spotless and featured free Wi-Fi. Although, unless you ask for the password in advance, you're going to be out of luck like me. Ride was uneventful and I felt like I got my money's worth.
This was an excellent way to get to our hotel when our flight arrived at night. Would definitely recommend this for your first visit to Tokyo.
I highly recommend this to anyone flying in. I was met immediately by a representative and take to a van. Very nice driver who was very knowledgeable about the city. The transportation was quick, free wi-fi in the van, and everyone spoke english. I'm very glad I booked this because trying to figure out how to get to my hotel after a 13 hour flight would have been miserable. But this made it very easy.
Excellent service. We were met at airport and brought to our hotel very efficiently. Polite and helpful personnel.
Easy pick up service and drop off to our hotel. The only way to travel. Will use this service again on our next trip to Japan.
We were met promptly at Narita International after a 6 hour delay in San Francisco. Our driver was well aware of our delay, we had a comfortable ride to our hotel that evening.
Our first time in Japan. This was so easy and really very inexpensive. Arrived at the airport. From customs up the escalator and here was the person with our name on the board. So easy to jump into a comfy bus and get transported straight to our hotel. Would do it again.
Excellent service. We were met just outside of baggage claim with an English-speaking representative with a name-board. We were escorted to the waiting vehicle. There were only 3 couples including us in the van, and our hotel was the second stop. Very clean and comfortable vehicle with free Wi-Fi included! Total time from airport-hotel was about 45 minutes mid-afternoon, weekday arrival. We would certainly choose this transfer option the next time we fly to Tokyo.
I booked Viator for myself and two colleagues to meet us at Narita Airport and take us into our hotel in Tokyo - the Hotel Grand Arc Hanzomon because we didn't want the hassle of getting off a flight and then trying to catch buses or trains to that part of the city. Our mini van was there when we came out of customs and immigration, waiting for us and some other passengers. The service was clean and courteous and efficient. It was the perfect way to stay out Japanese holiday and I would recommend it to anyone.
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