I highly recommend this to anyone flying in. I was met immediately by a representative and take to a van. Very nice driver who was very knowledgeable about the city. The transportation was quick, free wi-fi in the van, and everyone spoke english. I'm very glad I booked this because trying to figure out how to get to my hotel after a 13 hour flight would have been miserable. But this made it very easy.
Excellent service. We were met at airport and brought to our hotel very efficiently. Polite and helpful personnel.
Easy pick up service and drop off to our hotel. The only way to travel. Will use this service again on our next trip to Japan.
We were met promptly at Narita International after a 6 hour delay in San Francisco. Our driver was well aware of our delay, we had a comfortable ride to our hotel that evening.
Our first time in Japan. This was so easy and really very inexpensive. Arrived at the airport. From customs up the escalator and here was the person with our name on the board. So easy to jump into a comfy bus and get transported straight to our hotel. Would do it again.
Excellent service. We were met just outside of baggage claim with an English-speaking representative with a name-board. We were escorted to the waiting vehicle. There were only 3 couples including us in the van, and our hotel was the second stop. Very clean and comfortable vehicle with free Wi-Fi included! Total time from airport-hotel was about 45 minutes mid-afternoon, weekday arrival. We would certainly choose this transfer option the next time we fly to Tokyo.
I booked Viator for myself and two colleagues to meet us at Narita Airport and take us into our hotel in Tokyo - the Hotel Grand Arc Hanzomon because we didn't want the hassle of getting off a flight and then trying to catch buses or trains to that part of the city. Our mini van was there when we came out of customs and immigration, waiting for us and some other passengers. The service was clean and courteous and efficient. It was the perfect way to stay out Japanese holiday and I would recommend it to anyone.
Saw my name on a card as I came out of custom exit hall. Smooth ride to hotel,
Excellent service, we were greeted on arrival at the airport. Recommended service, we would use again.
RZ United States of ...
This is my second time to use Shared Arrival Transfer and Viator did not let us down. As promised we were met as soon as we exit customs. We had to wait about 20 minutes for other passengers to arrive.
Very good service, very smooth and professional. Highly recommended.
Met outside Narita customs by two personable smiling young people with our name boards prominent - one Japanese, one from Sri Lanka-had assistance with our luggage. Our driver helps us with our luggage we're packing for a 20 day city stay and cruise...
Professional, comfortable, clean, efficient, trouble free for our first experience in Tokyo Vehicle was clean, seats were spacious and comfortable, luggage handled easily.
Could not give a higher recommendation.
Kathleen H USA
Everything was handled efficiently. The wait for others to arrive was acceptable.
driver was waiting at airport, took us to hotel pointing out sights
Your driver was awaiting us as promised and got us to the hotel as quickly and safely as traffic allowed.
Very competent people. They were there, even after a big delay in our fligh due to an emergency landing.
We were greeted by an agent right at the door as we exited customs and were promptly taken to a van. The driver provided wifi. Car was clean and drive was quick and smooth. I highly recommend this service.
We have already sent an enthusiastic note of appreciation to Green Tomato, the company on the spot chosen by Viator. That note, i belive , was forwarded to Viator. . Their service was simply top of the line!
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