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Erik R

5 star rating: Highly Recommended
September 2016

Excellent service cannot fault

Ra Brown Australia

5 star rating: Highly Recommended
September 2016

I would highly recommend this service especially if you fly from Australia to Narita Airport as it:s about 70km from Tokyo CBD and most flights arrive late in the evening so this is a perfect solution to get you to your hotel promptly and directly after the flight. The team was so efficient and fast and SUPER friendly. I took this service from Narita to Hotel Gracery in Tamachi which is a suburb in Tokyo perfect location as the nearby JR Train Local Trains Line is one the major ones so easily access Shinjuku , Harajuku and others from here.

John H

5 star rating: Highly Recommended
September 2016

This tour was amazing!

John V

5 star rating: Highly Recommended
September 2016

This was supposed to be a shared transfer, but it was just us. We were almost an hour late, so I was thrilled to see my name on a sign at arrivals. We were in a beautiful Car with a really great Driver. He was an older gentleman that had a quiet elegance about him. He was very kind and a really good driver. Because it was late, there was no traffic and we made it to the City in under an hour. There are less expensive options to get to Tokyo. But this was well worth it. My luggage was handled no buses or trains and I never had to worry about figuring out what to do. It was just so easy. Highly recommend this option.

Geri G

5 star rating: Highly Recommended
August 2016

The person to contact with was there upon our arrival and loading for the trip to Tokyo was very efficient. The driver was very good and drove safely into the city.

Andrew B

5 star rating: Highly Recommended
August 2016

On time

Anonymous

5 star rating: Highly Recommended
August 2016

Pick up was waiting for us upon arrival.

Deborah F

5 star rating: Highly Recommended
August 2016

We never used Viator before, but a friend recommended it. It worked out very well. They had our name on the board and we easily found it once we left immigration/security. They got us to our hotel without any problems. Thanks, Debbie

Thomas K

5 star rating: Highly Recommended
August 2016

Went smoothly.

Margaret K Australia

5 star rating: Highly Recommended
August 2016

Went through customs and driver for shuttle bus was waiting with our name on paper. Great to be guided into a clean mini bus for journey to hotel in a strange city after a long journey

chie

5 star rating: Highly Recommended
August 2016

Very friendly and helpful staff .

An T

5 star rating: Highly Recommended
August 2016

Very good.

John G

5 star rating: Highly Recommended
August 2016

Perfect. Came out of customs exit and a gentleman in a black suit a white shirt was waiting with a sign with our name on it.The vehicle was perfectly clean and the driver was very polite and spoke English.The drive to the Hotel was comfortable and we felt safe. A really great service.

christine

5 star rating: Highly Recommended
August 2016

Even though we were a bit delayed coming through customs due to a lost suitcase and having to report it, our guide was outside holding a sign with our name on it. He took us to the van and driver. There were 3 other groups on the transfer but plenty of room. They all went to the same hotel so our trip was easy no driving around. It is very easy taking the transfer, paying in advance so there is no problem with fares etc. Would recommend.

Simon W

5 star rating: Highly Recommended
July 2016

Good service. Were waiting for us upon arrival and took us to the drop off point without any hassle

David H

5 star rating: Highly Recommended
July 2016

Used this service for the Airport transfer and from the Hotel to the port but for that booked direct. Fast and effiecent service, the driver pointed out a number of sites on the drive to the hotel, there is free wifi on the mini bus, was given a small guidebook on Tokyo.

MarkusSJ94

5 star rating: Highly Recommended
July 2016

The guy was waiting for me in the arrival hall, even though I lost my bag causing an hour delay from the baggage drop. Would deffenitly reccomend for first time travelers as it makes everything a breeze!

Christine H

5 star rating: Highly Recommended
July 2016

Driver awaiting us at Narita Airport, holding a board with our name on. Very efficient service, we will use again.

Lesley A

5 star rating: Highly Recommended
July 2016

This tour was amazing!

Joseph R

5 star rating: Highly Recommended
July 2016

Great service, it was worth the money compare to the distance Narita Airport is to Shinjuku. They were waiting with my name written on a poster as soon as we left the baggage area. The driver was very polite and dropped us right in the front door of the hotel.

Kelvin G

5 star rating: Highly Recommended
July 2016

How great having transport to our hotel organised when we got off the plane tired and weary. An excellent service. Well worth the cost, we were taken to our hotel with no fuss at all.

Lourdes R

5 star rating: Highly Recommended
July 2016

great your driver was on time and it great

Wing Si L

5 star rating: Highly Recommended
July 2016

On time and great service

Judi Scott

5 star rating: Highly Recommended
July 2016

Definitely a plus to have someone waiting for you with your name on a board.
Its a long way into Tokyo from the airport and after a long flight I would only want to do it this way.
The train system is amazing but unless you've been to Tokyo before and worked it all out, could be a bit stressful. After all this is door to door to your chosen hotel and takes all the pressure out of finding the hotel in the first place. The pickup was flawless, the driver polite and experienced and a very nice car too. Highest recommendation!

Ann-Maree M

5 star rating: Highly Recommended
July 2016

Great to have such a polite welcome after a delayed flight. Friendly, white gloved treatment right to our door with wifi in the vehicle

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