Very good service, very smooth and professional. Highly recommended.
Met outside Narita customs by two personable smiling young people with our name boards prominent - one Japanese, one from Sri Lanka-had assistance with our luggage. Our driver helps us with our luggage we're packing for a 20 day city stay and cruise...
Professional, comfortable, clean, efficient, trouble free for our first experience in Tokyo Vehicle was clean, seats were spacious and comfortable, luggage handled easily.
Could not give a higher recommendation.
Kathleen H USA
Everything was handled efficiently. The wait for others to arrive was acceptable.
driver was waiting at airport, took us to hotel pointing out sights
Your driver was awaiting us as promised and got us to the hotel as quickly and safely as traffic allowed.
Very competent people. They were there, even after a big delay in our fligh due to an emergency landing.
We were greeted by an agent right at the door as we exited customs and were promptly taken to a van. The driver provided wifi. Car was clean and drive was quick and smooth. I highly recommend this service.
We have already sent an enthusiastic note of appreciation to Green Tomato, the company on the spot chosen by Viator. That note, i belive , was forwarded to Viator. . Their service was simply top of the line!
We were very happy with the transfer. We were met on time and dropped to our hotel door.
TERRIFIC SERVICE. THE DRIVER WAS THERE AT THE AIRPORT WITH NAME ON HAND BOARD WAITING OUTSIDE IMMIGRATION. WAS VERY HELPFUL WITH LUGGAGE. A GREAT SERVICE FOR VISTIORS TO ANY COUNTRY.
Ra Brown Australia
I would highly recommend this service especially if you fly from Australia to Narita Airport as it:s about 70km from Tokyo CBD and most flights arrive late in the evening so this is a perfect solution to get you to your hotel promptly and directly after the flight. The team was so efficient and fast and SUPER friendly. I took this service from Narita to Hotel Gracery in Tamachi which is a suburb in Tokyo perfect location as the nearby JR Train Local Trains Line is one the major ones so easily access Shinjuku , Harajuku and others from here.
This was supposed to be a shared transfer, but it was just us. We were almost an hour late, so I was thrilled to see my name on a sign at arrivals. We were in a beautiful Car with a really great Driver. He was an older gentleman that had a quiet elegance about him. He was very kind and a really good driver. Because it was late, there was no traffic and we made it to the City in under an hour. There are less expensive options to get to Tokyo. But this was well worth it. My luggage was handled no buses or trains and I never had to worry about figuring out what to do. It was just so easy. Highly recommend this option.
The person to contact with was there upon our arrival and loading for the trip to Tokyo was very efficient. The driver was very good and drove safely into the city.
Pick up was waiting for us upon arrival.
We never used Viator before, but a friend recommended it. It worked out very well. They had our name on the board and we easily found it once we left immigration/security. They got us to our hotel without any problems. Thanks, Debbie
Margaret K Australia
Went through customs and driver for shuttle bus was waiting with our name on paper. Great to be guided into a clean mini bus for journey to hotel in a strange city after a long journey
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