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Pick up was on time and prior to leaving the airport, the ground personnel helped me in picking up my wifi and 72-hour subway tickets.
Yes, definitely the way to avoid the lines and big buses on a small, nice, clean van. The guy with the sign was right where I was told he would be after coming out of baggage claim, he spoke English, and we only made 2 hotel stops before my hotel stop. I would take this option again!
When we walked out of Customs at Narita there was a lovely lady waiting for us with a sign with my name on it. She told us we were just waiting on one other person to join our transfer and that we had a few minutes to wait if we wanted to use the bathroom or whatever. I think we waited only about 15 minutes before the other party arrived and then they escorted us quickly out to the waiting vehicle which was very comfortable. The driver was very friendly and spoke some Spanish as well as English, which was handy for the other passenger who only spoke Spanish. There was free wi-fi in the vehicle, which we took advantage of. I highly recommend this service. At the end of our stay in Japan we had no problem getting a train back to the airport but I wouldn't have wanted to try and figure out how to get a train right when we arrived. This was very reasonably priced for door to door service.
A very smooth transition from airport to hotel. Needed to pay an additional 2,500 Yen to transport a snowboard which I had not realised probably my mistake. Very courteous staff.
It was great having a transfer waiting for us after the overnight flight. Highly recommend.
Pick-up was smooth and efficient. Driver quick but safe and dropped me right at the hotel. Was much cheaper than an Uber from the airport.
Michael H Australia
The arrival transfer was good. A man with our name on a sign met us and we only had to wait a short time for the other passengers. Highly recommended.
This minibus was an excellent option for our group of 6, including one mobility impaired person, because we were dropped off at our hotel, instead of having to walk from one of the usual bus stops. There were 2 other persons in the small coach with us. I'd probably use this transfer option again.
Very happy with the transfer service - met with a huge smile at Narita airport, escorted through terminal 3 to terminal 2, and then comfortable ride to the hotel in Tokyo. Will absolutely use again next time!
This transfer was hassle-free. As advertised, I was met outside of customs by a Green Tomato representative, holding my name on a placard. After waiting some 15 minutes for other customers to arrive, we were escorted a few steps to our waiting van. The shared van was comfortable, had wi-fi, and the driver obeyed all posted speed limits and driving rules. He was also very informative as to next steps and times of arrival for our hotels. I highly recommend this service for anyone looking for a cost-effective way to get to Narita from central Tokyo.
The transfer to Narita Airport was great. The driver came early and was circling the hotel, waiting for me. I checked out early and found him, waiting in the cold weather, with my name on a huge card he was holding. Great service! Will definitely get the service when I go to Tokyo again!
This was an easy way to get from Narita to Tokyo. Be careful though, you need to make sure you come out of the right exit from customs or you may end up waiting and your representative waits at the other exit. This is almost what happened to me. Make sure you read your voucher carefully. Narita can be a little confusing!
The van was spotless and featured free Wi-Fi. Although, unless you ask for the password in advance, you're going to be out of luck like me. Ride was uneventful and I felt like I got my money's worth.
This was an excellent way to get to our hotel when our flight arrived at night. Would definitely recommend this for your first visit to Tokyo.
I highly recommend this to anyone flying in. I was met immediately by a representative and take to a van. Very nice driver who was very knowledgeable about the city. The transportation was quick, free wi-fi in the van, and everyone spoke english. I'm very glad I booked this because trying to figure out how to get to my hotel after a 13 hour flight would have been miserable. But this made it very easy.
Excellent service. We were met at airport and brought to our hotel very efficiently. Polite and helpful personnel.
Easy pick up service and drop off to our hotel. The only way to travel. Will use this service again on our next trip to Japan.
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