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Excelente servicio muy puntual y mucho más económico que un taxi privado , de hecho solo compartimos con una persona
Everything worked as advertised. We were met at airport with sign. Transfer to hotel was swift and without incident.
Rep was very prompt picking me up, in fact, was about 10 minutes early. Super nice vehicle and free Wifi on ride which is very nice for an hour long ride to the airport.
The only part of our Tokyo Vacation booket through Viator that worked as planned. The driver arrived on
schedule and after picking up several other passengers we had a pleasant though lengthy drive to the airport.
This part of the trip was great. The arrival pick-up and the tours we had scheduled were lost due to Viators
refusa to support its cliants when deaing with the actual tour providers, eventhough they were given ample
notice of our flight delay. Viator spent more time trying to weezle out of their responsibility than they did in
supporting our position. This followed by no appology or recognition of their part in this feasco which cost
me over 1000.00 in lost hotel and tour bookings. Gee, thatks a lot Viatour, you probably won't be first on
the list when we book this years tours.
We are happy with the services of Viator and rest assured that we will get their services again whenever will travel in other countries
Fatastic way to get to Narita with no stress at the end of our Tokyo stay!
It is worth the extra spend to have door-door airport-hotel transfer, especially for first time visitor
This is the best and easiest way to finish off a holiday, driver came on time, we sat in a very comfortable vehicle, picked up one other couple and then headed to the airport, relaxed and in comfort, definitely recommend
On time and very efficient, good driver. 1 hour to get to the airport at 07:30 am.
As always the Green Tomato Shuttle Service was timely and efficient. Once I had cleared customs the service driver was easy to see and the journey to my hotel was a comfortable, safe and great experience in itself. I highly recommend this service. Thank you! Arigato
I've used other transport. This by far was the best. Very easy and convienant. Loved it!!
Waitinf for us at airport very comfortable car best deal for airport and hotel transfers as Narita airport is a fair way out of the city. Collected us from hotel spot on time friendly driver recommended
The Shared Departure and Pick-up was very convenient although there was a wait on our arrival. After being picked up, we had to wait about a half hour for the car to arrive. Then we went to another terminal to wait for another arriving guest. We had to wait another half hour only to find out they would not be joining us. So in total we spent an hour at the airport before we headed to our hotel. So this is a reminder to all, as their instructions request, IF your flight is going to be hours delayed or plans change please be considerate and notify the company. They provide us with the phone number. The pickup service was punctual and went smoothly. I would still book this service, just be prepared and patient should you have more wait time.
The driver was even ahead of the time scheduled... professional and we actually got a private ride because we were the only people going to the airport... great service!
Driver was on time, car was comfortable, other riders were courteous. Keep in mind that making other pickups means you'll need to be picked up earlier than if you were getting a private ride.
A change in pick-up time occurred but it was no problem as we were informed by email as well as by the fax sent to our hotel. Very efficient. The driver was courteous and we were delivered in plenty of time to check-in, do last minute shopping and relax before boarding.
Excellent service. Viator was giving me updates about the pickup time changes via email and also faxed the information to my hotel. The driver came 10 minutes before the time so I did not have to wait for long.
CUC THI N United States of ...
Very good , on time and very good service , will book again on next trip !
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