This transfer was hassle-free. As advertised, I was met by my professional driver in the lobby of my hotel, 20 minutes ahead of the confirmed arrival time in the email. The shared van was comfortable, and the driver obeyed all posted speed limits and driving rules. I highly recommend this service for anyone looking for a cost-effective way to get to Narita from central Tokyo.
The driver was on time, very polite and helpful. We made the trip to the airport on time. It is nice to know that this service can be totally relied upon.
Great transfer. Picked up on time, nice smooth ride to airport. Cannot compliment Viator enough, used them many times never been dissappointed
The service was excellent: we received a notification 3 days before departure with the pick up time at the hotel, the shuttle arrived punctually and we arrived on time to Narita.
Driver on time and well prepared to identify and greet us. Excellent service, would recommend.
Pick up was on time and exactly where we asked to be picked up from. Driver was courteous and we arrived at the airport in plenty of time.
Shared departure transfer from hotel in Tokyo to Narita international airport was very nice and organised the driver was polite pontual a nd professional.I recommended this transfer
WONDERFUL SERVICE. THEY DRIVER WAS ON TIME, COURTIOUS, HELPED WITH LUGGAGE. COULDN'T OF ASKED FOR BETTER ARRANGEMENTS. HIGHLY RECOMMEND.,
My driver arrived earlier than expected, had no trouble getting to the airport and knew where to specifically drop me at the airport!!
I am vary glad I booked this!!!
I was getting anxious about the time, getting to Narita and checked in etc. These guys did a great job..arrived at exactly the right time. Super efficient, polite, professional
A pleasure to arrive in a very unfamiliar city after a long fight and to find someone to greet us and drive us to our hotel!
The transfer was excellent they collected us on time 4.30 am and got us to the airport quickly and carefully. The driver was polite and even ran to check terminal was open before leaving us there.
We were the only ones in the people carrier.
I would def use them again
We were picked up on time at the hotel. Driver was very efficient. Van was very comfortable and clean. There was no one else in the van on our return, which was nice. Would recommend without hesitation.
The guy showed up at the designated time and everything worked out well!! Only problem was the airplane was delayed for four and a half hours. I would deffenitly reccomend and use this service again!
This company is great - When I arrived at Tokyo I was afraid I don't speak Japanese but as soon as I came out with my suitcase there they were waiting for me with a paper in their hands with my name. That is very comforting and they pick me up at the hotel just on time and in contact with me all the time.
Will always used Viator from now on.
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