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Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer

star-12 Reviews
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Belle Mare, Mauritius
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Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer

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Number of travelers
2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Seniors1 Senior2 Seniors3 Seniors4 Seniors5 Seniors6 Seniors7 Seniors8 Seniors9 Seniors10 Seniors11 Seniors12 Seniors13 Seniors14 Seniors15 Seniors0 Youths1 Youth2 Youths3 Youths4 Youths5 Youths6 Youths7 Youths8 Youths9 Youths10 Youths11 Youths12 Youths13 Youths14 Youths15 Youths0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon7 to 8 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 7 more

Overview

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Hotel pick-up and drop-off at any hotel or accommodation in Mauritius.
Transport in a full A/C vehicle (Private)
3-course lunch (Veg & non-veg Meals) (Starter-Main Course-Dessert). Note: all our foods are Halal.
Bottled water & Dry Snacks
Parasailing
A wide selection of unlimited locally drinks at Islet Margenie (Wine, Beer, Soft, water &local Rhum)
G.R.S.E Waterfall Sightseeing
Services of a fully licensed, qualified driver
Gratuities (Optional)

Departure Point

Traveler pickup is offered
We provide Hotel Pick-up and drop-off all around Mauritius. Please do mention your hotel location at the time you are doing the booking!
Our representative will meet you at the reception. You will recognize him by his uniform and the "Freshverde Holiday badge."
Our pick up time:
North: 07.00 A.M to 07.30 A.M
South: 07.00 A.M to 07.15 A.M
East: 08.00 A.M to 08.30 A.M
West: 07.00 A.M to 07.15 A.M

Departure Time

7:00 AM
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • A minimum of 2 people per booking is required
  • Vegetarian option is available, please advise at time of booking if required
  • Please advise of any food allergies or illness.
  • In case of bad weather you will receive a refund if cancellation is made by operator
  • Parasailing activities are NOT INCLUDED for children in this package as it depends upon their parents decision
  • Children are paying ONLY the base price
  • Some parents does not allow their children to do the water-sport activity. Hence, if they want their children to do it, they can pay it at Ile aux cerf or with the guide itself
  • Please advice of any illness or allergies
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Freshverde Holidays
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer.
Q:
What is the policy on sanitization during Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer.
Q:
What is the social distancing policy during Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer.
Q:
What measures are being taken to ensure staff health & safety during Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Catamaran Experience to Ile aux cerf: incl: Parasailing, Lunch, GRSE & Transfer.

Reviews

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Reviews by Viator travelers

Showing 1-2 of 2 reviews
star-1
Dommage
Romane_B
, Oct 2021
Attention vous payer un tour en parachute ascensionnel arriver sur place on vous dit que si vous voulez en faire vous devez payer !!!!! Une grosse arnaque
icon Response from Host , Nov 2021
Dear guests, Thank you for your feedback. We are sorry that your experience did not meet your expectations. It was an unusual case and we will do better. We always strive to provide a great experience. We are disappointed if we miss the mark! Thank you for taking the time to bring it to our attention. We will use the feedback to improve and to make sure this doesn't happen again. " Please contact us with any comments, concerns or suggestions (+230 58807140). We would love to help if you give us another chance. I apologize on behalf of everyone at Freshverde Holidays. Know that your situation was an exception. As you can see from other comments, we are known to take responsibility and care deeply about our customers. We cannot fix the past, but you are personally committed to improving the way our people serve every customer. Please accept my sincere apologies on behalf of all team members. Regards Ashutosh Canaye
HelpfulHelpful1 traveler found this review helpful
star-1
Entsprach nicht dem gebuchten Paket!
Vanessa_L
, Nov 2019
Wir waren tatsächlicht sehr enttäuscht. Da wir über Viator gebucht hatten, haben wir gedacht, wir bekommen auch wirklich das beschriebene Paket. Dem war nicht so. Hier alle Punkte im Überblick: - Der Katamaran war mit über 30 Leuten maßlos überfüllt. - Das Parasailing dauerte gerade mal 2-5 Minuten, was absolut zu kurz und eine Massenabfertigung war. - Das Mittagessen gab es nicht wie versprochen an einem Inselstrand, sondern stupide an Bord. - Beim Schnorcheln hätten die Guides uns vorher über die doch sehr starke Strömung informieren sollen, was sie nicht getan haben. Zum Boot zurückzukommen war sehr anstrengend. - Die Wasserfällchen waren eigentlich ein Witz. - Am Strand der Ile aux Cerfs musste man erstmal durch zig Verkaufsstände, was viel zu kommerziell war. Außerdem war am vermeintlichen Traumstrand eine Baustelle, auf die man nicht hingewiesen wurde, sodass es gar nicht paradisisch war. - Alles in allem eine absolute Touristenabfertigung zu einem viel zu hohen Preis.
icon Response from Host , Nov 2019
Sehr geehrte Gäste, Danke für deine Rückmeldung. Es tut uns leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach. Es war ein ungewöhnlicher Fall und wir werden es besser machen. Wir bemühen uns immer, eine großartige Erfahrung zu liefern. Wir sind enttäuscht, wenn wir die Marke verfehlen! Vielen Dank, dass Sie sich die Zeit genommen haben, uns darauf aufmerksam zu machen. Wir werden das Feedback nutzen, um uns zu verbessern und um sicherzustellen, dass dies nicht noch einmal passiert. " Bitte kontaktieren Sie uns für weitere Kommentare, Bedenken oder Vorschläge (+230 58807140). Wir würden gerne helfen, wenn Sie uns eine weitere Chance geben. Ich entschuldige mich im Namen aller bei Freshverde Holidays. Bitte wissen Sie, dass Ihre Situation eine Ausnahme war. Wie Sie in anderen Bewertungen sehen können, sind wir dafür bekannt, Verantwortung zu übernehmen und uns intensiv um unsere Kunden zu kümmern. Wir können die Vergangenheit nicht reparieren, aber Sie haben eine persönliche Verpflichtung, die Art und Weise zu verbessern, wie unsere Mitarbeiter jeden Kunden bedienen. Bitte nehmen Sie meine aufrichtige Entschuldigung im Namen aller im Team entgegen Mit freundlichen Grüßen, Ashutosh Canaye
HelpfulHelpful1 traveler found this review helpful

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