Patrick K USA
This trip was wonderful! The tour guides were friendly, informative and on time. Everything went smoothly and as advertised, just as in past Viator tours we've taken. The hotel we stayed at was beautiful and the city was easily accessible by walking. We could have stayed at the Empress but chose the Inn at Laurel Point and were very happy with the choice. We would highly recommend it.
The guide was very informed and communicated well. Arrangements were good. We had opted to stay back for one night at victoria and they booked us a great hotel. Also booked for us return by Float plane. Great experience..
This was a great tour, starting with afriendly, informative tour guide, Mike. He guided us from the ferry to Buchart Gardens in the sunshine, and dropped us at our comfortable hotel.
We had time during the next day to look round Victoria and themagnificent BC Museum before an unforgettable float plane ride back to Vancouver.
Everything had gone smoothly until then, but we were then met by the shuttle who refused to take us back to our hotel, and rather than be abandoned in an underground carpark, we had to agree to be dropped at the taxi rank. What a pity tnat the final stage should be so disappointing.
Absolutely spectacular. The one day tour could not possibly be enough to see all Victoria has to offer. A lovely drive to catch the ferry to Vancouver Island. Mike, our guide, was brilliant giving us non stop information and history of the area without ever sounding dry or tedious! Saw seals and a whale from the ferry. We had a good 2hrs at Butchart Gardens then on to Victoria. Accommodation at Laurel Point was centrally located and comfortable. Flew out of Victoria Harbour at 6pm next day on a twin engine float plane. Smooth flight. Highly recommended!
Had a wonderful time. The Butchart Gardens were magnificent. Met some lovely people. Craigdarroch Castle was amazing. Everything was so well organised. Thank you.
We loved this tour. It would have been nice to have 3 hours in the Butchart Gardens rather than only two as one of us has hip/knee problems and walks rather slow. But the Gardens were so beautiful. The drive around Victoria with the tour guide giving history was great. We learned a lot. The Inn at Laurel Point has a lovely view, and is a lovely place. The staff are so friendly and helpful. We were glad we stayed overnight because next day we had a horse and carriage ride, we walked through Chinatown, and we went through the Robert Bateman Museum which is a must see if you like wildlife. We were booked to take the float plane back to Vancouver, and somehow our driver forgot to pick us up at the Inn. But Haydee got on the phone, and within 30 minutes everything was straightened out; a cab picked us up, and free of charge took us to the place where the float planes leave, there we were already booked on the next flight and everyone was so cheerful and helpful about getting us on this floatplane. We loved the flight across; seeing where the people lived on the islands, and the trails going to their house, and their boats used for transportation. This is one awesome tour, and it was almost worth being forgotten just to find out how fast and seamlessly the problem can be sorted out. I already had a sincere apology on my iPad before I returned to my temporary home at White Rock. I would love to do this tour again.
Fabulous driver Andy, wonderful tour and destination. Only problem was that our hotel room booking was made for the incorrect night so we ended up in a crummy room (with no view as promised), lucky it was only for one night!
Everything went well. We enjoyed our trip. For me I knew the float plane would be a little scary. I would have liked the option of using the ferry back also. It was raining so the view was not as good as a sunny day would be. The hotel and restaurant were lovely. The walk way to downtown was great. The tour was a little pricey, but the convenience of having everything go well was worth it.
This was an awesome experience!!! So worth the money!!! The room I got had a gorgeous view!!! I would do it all over again!!!! Beautiful!!!
My visit to Victoria included one night in Victoria. A lot of my fellow travellers were doing a day trip from Vancouver. I can't imagine that the day trip could do justice to this beautiful city and island. Starting with Butchart Gardens set the tone for this trip. The gardens are staggeringly beautiful. The tour around Victoria revealed a city that hasn't changed as much as Vancouver and which retains some old world charm. It was fun to watch the comings and goings of boats and float planes in the inner harbour. The atmosphere in Victoria seemed slower and less frenetic than Vancouver. The overnight stay was at the Inn at Laurel Point which also did not disappoint in any way. My return trip to Vancouver was via float plane which was in itself really amazing. Again, the local tour company provided a tour guide and driver that really enhanced the experience of this trip. This trip has it all - ferry ride through the Gulf Islands, Butchart Garden tour, Victoria tour, nice overnight and float plane back to Van. What's not to enjoy?
I was very impressed with the entire trip. It was very well organized, the accommodations you chose were wonderful, our driver was courteous, friendly and knowledgeable. My mother and I had a wonderful time, thanks to your professional handling of our trip!
Great tour. The driver, Denny, was competent,informative, and on time. the Inn at Laurel Point was more than adequate. Loved the return to Vancouver by float plane.
Would do this again.
This tour was everything and more that was promised. Our tour director, Terry, was terrific and picked us up at our hotel right on time. He was informative and accommodating and cheerful. Everything went off without a hitch and we all loved his "You betcha's".
it was so nice and i alredy recommended this amazing tour to my partners.
Took the 2 day tour which was enjoyable but would have preferred more time at Buchart Gardens - 2 hours was insufficient especially since we had over a day to explore Victoria.
Would have liked a hotel closer in town, information as to what is going on in Victoria while we were there would have helped, beautiful gardens with ample time to explore, floatplane fun
Mary B USA
A great trip. Driver was friendly and professional. He picked us up on time and allowed the maximum time at the gardens. The gardens were lovely as was the whole city.
Although I enjoyed the trip, there were significant issues that made me feel that this trip was not worth the significant expense... On the positive...the trip was fairly well organized and as advertised. Down sides...van picking us up at the hotel was 30 minutes late. The driver was curt and unfriendly. He took us to our tour guide who was friendly but who clearly was not a native English speaker. He was not aware or familiar with the fact that we were spending the night... most of the guests were doing the day trip. Eventually, he figured it out and got our vouchers. The hotel was sub standard. After three room switches and numerous phone calls, it became clear that the hotel had an upgraded wing... We decided to pay extra for this... It would have been helpful had we known. The difference was huge. Almost as though they were two separate hotels. The staff at the hotel were friendly and helpful. The restaurant was excellent for breakfast, although not inexpensive . Lastly, when we showed up for our float plane,there was fog and planes were being cancelled. I had triple checked on this prior to booking and during the trip as we needed to catch our cross country flight home. I had been told that there was no problem and no need for concern. This was not the case... When I called the vendor to report that the flight plane might be cancelled, I was told that this was not their problem. Luckily, the flight did take off and we got home to the east coast. When I return to Victoria, I will not take this tour.
Hotel pick-up and drop-off. There was no drop-off for us. There was nobody waiting for us at the plane terminal, there was no shuttle.
We really feel very unsatisfied because of this. And there are more people who have had the same problem.
Trip to Victoria was very informative. Having only 3 passengers made it very personal.
Accommodation in Victoria was excellent.
Being the only passenger returning Sunday was a bit odd...I was expecting more folk!!
Thank you, glad I did the tour!
Everything was nice until we got back to Vancouver. Then we were left stranded after getting off the float plane. No transportation to take us to our hotel. At least deliver us to where we were picked up is all we ask.
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