Overall, we enjoyed it. I'm usually really good about getting private tours because my parents tire easily and don't like to impact the pace of a large group or get left behind. I thought this was a private tour so was disappointed when I realized it very much wasn't. Nevertheless, the guide was engaging, knowledgeable, and entertaining. The way the gondola ride at the end is managed is pretty chaotic. I recommend trying to have 6 people in a group or get your group to 6 to get on a gondola faster. Also, be ready to not sit beside the person you want to sit beside because not everyone sits beside someone and they decide how to distribute the weight as needed.