We were met in the train station by our guide. She got us on our water taxi and stayed with us until we arrived at our hotel.
Excellent service met immediately off the train and escorted to our water taxi. The representative of the transfer company had arranged portering for our luggage and we went straight to the head of the queue to our waiting taxi. The water taxi trip was amazing as we got our first glimpses of the Grand Canal on our way to our hotel.
Absoutely the way to go. After flying for 20 hours we arrived in Venice tired as soon as we got our luggage a man holding a sign with our name greeted us and brought us to the boat. They loaded our luggage and we had a beautiful boat drive to our hotel going through the grand canal and other canals. What a amazing way to start a vacation.
They were waiting for us when we got off the train, took care of our luggage and got us quickly to our hotel.
We wanted to leave early due to illness and the operator made it all happen with ease! Job well done!
Leon Lisa United States of ...
Our guide was waiting for us when we arrived on the train. She escorted us to our boat, which then took us to the door of our hotel. Well worth a few extra euros!
Great tour guide
Saves time and frees you up not to worry about getting around.
This tour was amazing!
We ended up driving to the airport to return our car. When I talked to the transfer agent about getting transporation from the airport vs the originally intended train, they were very efficient and changed it immediately to leaving from the airport! We were so pleased. They loaded our luggage on a car and pushed it to the dock and we were off!! Of course, the lightening storm had us a bit nervous, but the boat captain was calm and reassuring. Right to the front door of our hotel, San Sebastiano. Awesome and we will use Viator again.
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