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Great Service! We were meet promptly at the Train Station by an agent who got us on to a water taxi, arranged all the luggage handling and a few minutes later we were racing down the canal to our hotel. A great stress free arrival !
This is very costly but the service is excellent. Someone was waiting for us literally within a minute of us exiting the train. He had our name on a placard. He escorted us to the waiting taxi and a few minutes later we were at our hotel. As we had a lot of luggage and were exhausted, this was well worth the investment for us.
This actually was one of the best parts of our experience in Venice.
Very professional staff, extremely timely, and definitely made our transfer worry free!
Most highly recommend.
I couldn't have asked for a smoother arrival to Venice. There was a representative waiting for us at the car rental return who led us all the way to the boat to take us to our hotel. Venice is a bit of a crazy place upon arrival, specifically if you don't know your way around, and pre-booking this make it go as smooth as possible. Would definitely recommend!
Great experience. We arrived in Venice by train and at the end of the platform they were waiting for us with a sign and luggage cart and took us directly to our private water taxi to our Palazzo. Great experience and perfect service.
We were met as we left our train platform by a young lady with a sign who then took us to the taxi boat.
The boat ride through the canals of Venice to out Hotel was a great way to start our holiday.
No carrying of cases through the tiny hot streets of Venice!
Loved it!! The only way to go! Super easy and so friendly! They were waiting for us the minute we arrived with smiling faces and took care of everything! Perfect way to start our Venice holiday!
This gives one a chance to chat and enquire with the escort while waiting for the boat to dock.
Worth the price of the ticket.
The cost? Outrageous!
But worth it for bragging rights and a chance to see this glittering Jewel in all her splendour.
It will be your last chance to privately savour this treasure before you are flung into the hordes of fellow tourists
This went absolutely perfectly! I smooth and satisfying arrival in Venice at the end of a long and complicated day of travel.
We were met in the train station by our guide. She got us on our water taxi and stayed with us until we arrived at our hotel.
Excellent service met immediately off the train and escorted to our water taxi. The representative of the transfer company had arranged portering for our luggage and we went straight to the head of the queue to our waiting taxi. The water taxi trip was amazing as we got our first glimpses of the Grand Canal on our way to our hotel.
Absoutely the way to go. After flying for 20 hours we arrived in Venice tired as soon as we got our luggage a man holding a sign with our name greeted us and brought us to the boat. They loaded our luggage and we had a beautiful boat drive to our hotel going through the grand canal and other canals. What a amazing way to start a vacation.
They were waiting for us when we got off the train, took care of our luggage and got us quickly to our hotel.
We wanted to leave early due to illness and the operator made it all happen with ease! Job well done!
Leon Lisa United States of ...
Our guide was waiting for us when we arrived on the train. She escorted us to our boat, which then took us to the door of our hotel. Well worth a few extra euros!
Saves time and frees you up not to worry about getting around.
We ended up driving to the airport to return our car. When I talked to the transfer agent about getting transporation from the airport vs the originally intended train, they were very efficient and changed it immediately to leaving from the airport! We were so pleased. They loaded our luggage on a car and pushed it to the dock and we were off!! Of course, the lightening storm had us a bit nervous, but the boat captain was calm and reassuring. Right to the front door of our hotel, San Sebastiano. Awesome and we will use Viator again.
There was a representative waiting for us as we got off the train and she took us directly to our water taxi.
This met our expectations , it is always great to have someone meet you at a new place when you arrive and make sure that you get to our hotel safely and without any hassle. They take care of everything including the meet and greet , the porter service and arranging the water taxi. One thing the provider can improve will be to have someone accompany you all the way to the hotel, You are on your own once you are in the taxi, not a big deal as the driver takes you to your destination. But a finer touch will be for someone to accompany you.
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