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They deliver exactly what they promised. Pickup was quick and on time. We were able to beat the crowds and enjoy a whole day in Venice before boarding our cruise ship.
Excellent, not only took us to the train station, but someone was waiting there for us to show us where to go at the train station. Worth every penny.
The only way to arrive in Venice. Arrive like a film star in James Bond style
Service was exceptional from the pick up at the airport, the transfer to the boat and the boat trip.
Make sure you have your camera ready as you take the trip.
This was better than the arrival my family had in Prague with Viator.
The person that met us was on time. Spoke little if no English.
The boat ride was great, and the boat was beautiful. We were suppose to get a mini arrival tour, but that didn't happen.
All in all a good experience because we did not have to hassle with bags and with 6 people that is a challenge.
Meet and greet, luggage assistance, transfer were all very good.
I was expecting to have a 30 minute tour through the Grand Canal only to find out that it was not included even though the tour description states that it is included.- very deceiving and disappointing.
I didn't get any tour, only transfer from the airport to the hotel. Furthermore, the first part with the minivan is quite pointless because the boat terminal is only a few minutes away. So basically you'll pay a lot of money for a boat trip from the airport to your hotel and there's a lot of cheaper options if that's what you want.
In spite of paying for trip down the grand canal, boat driver refused and took us straight to hotel. Paid for grand canal trip later at additional expense.
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