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Fantastic. Do read all of the documents sent though. They ask you to confirm the day before and make sure you do so. We then had a confirmation fax sent to our hotel which you give to the driver. Also we originally thought that they picked us up from hotel however you meet at a jetty close to your hotel and have to make your own way there. Only 150m away. driver was on time and helped with bags so was fantastic. Do allow extra time for journey and stops along the way as they pick up other passengers. Overall and great experience and would recommend.
The driver was on time and friendly. Using this transfer made traveling a lot easier.
Vicki S United States of ...
This experience was good, arrived on time and took us very near station
We were picked up by water taxi at exactly the time they said they would. We had a very nice transfer travelling around the canals enjoying the view which was a very good end to our Venice holiday. This was a shared transfer but no-one else was picked up so we enjoyed the journey by ourselves. Would highly recommend to family and friends.
Excellent service. We were picked up at our departure point as instructed. We received a fax the evening before at our hotel explaining the pickup time and pickup point with time to arrive. Our Venice hotel was not far from departure point. Boat driver was on time and assisted us with our bags. The boat is usually a taxi boat which is quick and spacious. We arrived at train station dock with plenty of time for our train. Driver was courteous and helpful when I asked for best direction to enter train station. I would definitely recommend.
On time pick up, although the driver didn't have the right drop off information we needed to go to the train station and he thought we were getting off at the airport we made it to the train station just in time to board our train. Just make sure you let your driver know where your drop off is and you'll be fine.
Easy transport to train station. I would only recommend that you don't schedule too early because you don't need much time on the train.
I give this 5 stars even though the driver forgot to take us to the train station at first lol. It was great though. I thoroughly enjoyed watching him bounce to the jazz music on his radio and then Miami Vice our boat to the train station from the airport thus, getting us to the train station on time. He has a great attitude and really started our day off right. Tell him we said thank you.
Excellent, the water taxi was on time. My husband and I were the only passengers!! The hotel received our reminder of our pick up time and directions to the meeting point. This is a great service and will use Visitor for our future trips.
This is a must for a new visitor to this city. Maneuvering a city on water was very interesting. The boats were on time as promised.
Viator was great and easy to use..right in the Venice Airport..had to walk to the dock to pick up the boat...would use them again.
Met at airport
Transferred straight away to pier and then on to destination in venice city
On return had to wait a little longer than the meeting time given
All in all very good transfers
The shared departure transfer from our Venice Hotel to the Venice Train Station was a good experience. It started a little nerve racking with the transfer showing up about 12-14 minutes late. I think this was due to the fact we were the last pick up and that the transfer driver had to deal with the Alilaguna's coming up to the docks at the same time. Even though the driver was late, it made getting to the train station an easy and quick affair. We didn't have to lug our baggage through the streets and alleys and over bridges of Venice to get from our hotel to the train station and that's what I liked most about the shared transfer. Not only that, but it's about 1/3 to 1/4 of the price of a private transfer. Well worth the cost.
They showed up exactly on time and were very courteous and professional.
The boat was 15 min. late which made us anxious about missing our train. Besides that, all ok.
Driver was 5 mins late but we and #39;ve found this is normal in Italy.
The transfer back to the train station was as expected. The transfer company faxed the time and pickup point to our hotel the day before our departure. All went well without a hitch. We got to the station with plenty of time.
Once you know where to meet after learning on the way in, convenient when leaving as no time is lost. Also get to meet and talk to other travellers. A much better experience going out rather than coming in.
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