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Although we missed the Basilica tour due to an unforeseen religious event that day, Viator gave us a partial refund and we enjoyed our morning tour and the gondola ride was great!
Really good walk around the city and the gondola ride is a must!
This was a three prong tour. Rosanna was our tour guide for the walking tour and the Basilica. She was very pleasant and very informative. The second part, the gondola ride was mass confusion, and we never got the ride. We returned to the meet point and was told to come back at 3oclock, which we did and could not find our guide. It really would have been helpful if the guide held up a sign, wore a colored shirt, something, anything! Espcially after we missed the first tour due to one of the guides who kept telling us stand over there. Which we did and was not told when to join the next guide to the gondola ride. Not well organized at all. Disappointed that we missed out on one of the things Venice is known for.
Liked the use of headsets. Lots of wasted time trying to gather groups together. Would like to have had a gondolier who sang or had music to go along with ride to make it more fun.
Brian United States of ...
I signed up to get a tour of St. Mark's. The local operator was so disorganized that I didn't get the St Mark's portion of the tour. The walking tour was interesting and the gondola ride was also poorly organized but enjoyable. Then I was shuttled from point to point for the St Mark's portion that I waited for over an hour and a half, never getting the tour. Very poorly done by the local organizer.
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