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defintely a romantic cruise would reccommend to anyone and well worth the money.
This cruise was so much fun! My husband and I arrived in Venice a little later than we expected, so we had to rush to get to this event on time. It was a great relaxed cruise and of course it was beautiful. The other people were so wonderful! They served lots of different snacks to munch on as well as good wines and soft drinks. Before leaving Michigan I read about this cruise. Some people were complaining about the appetizers. Good grief, it's supposed to be appetizers not a full course dinner. We thought we got a lot for our money. We were extremely happy with this beautiful sunset cruise of Venice.
We enjoyed the tour very much. I like that it was a small group. We went to many of the sites that were on our must see list and others that I didn't know about and wouldn't have seen otherwise. Our guide was very knowledgeable and friendly. I wish we could have had more time at Park Guell, though.
The boat ride was so relaxing, the people we were on the boat with were great... The views were beautiful and the food was ok...the only thing I wish they had done was tell us what the islands were that we were passing(Tell us what we were seeing)...but we are information gathers, if you are not it would be great...
The tour and sunset were beautiful. However there was no staff person to welcome us or explain what we were doing. We also left without any food or drink, and had to go back to the dock to pick it up. The food -- cold french fries and unknown puff pastry -- were less than desired. But it was a beautiful night, and a pleasant evening overall.
This seemed like such a wonderful thing to do, and it should have been. Unfortunately, it was not, but I want to say up front it was not at all Viator's fault. The meeting place and time were described well enough. Unfortunately, the tour Co. rep. was over one half hour late, causing a near panic to those of us trying to figure out what was going on. My husband and I happened on a group of others who were also clueless and looking for the rendezvous person. When she finally showed up, she had no explanation, apology- didn't even clearly identify herself, only held up a puny little sign and kept saying "stay with me" but didn't tell us anything about what was going on- very disorganized. While we were waiting, huge black clouds came in, all in a matter of minutes, and looked very ominous. Since this was supposed to be a sunset cruise with many sites to observe, it seemed they should cancel it, due to the sudden and ominous weather. This woman communicated absolutely nothing, just walked around, frantically pacing while she was on the phone. She then disappeared down the dock to a waiting boat. Next thing we knew, we were all being ushered onto the boat, in spite of it being nearly pitch-black due to the onset of the weather. But, the hors oeuvres/alcohol were on the boat, so we were going. The entire cruise was in darkness (night eventually did kick in, and we got nearly an hour late start, due to her lateness, etc.) and we were sailing in the midst of a raging storm- no exaggeration. Lightning and thunder were flashing every few seconds. Luckily, my husband and I decided to embrace this as a once-in-a-lifetime experience. The boat even ran aground for a few minutes, caught on a sand bar of some sort. He was great in getting us out, a real trouper driving this boat through this weather. The trip should have been cancelled when this weather came in- the fact that it wasn't showed how mercenary this tour company was, not to cancel. Too bad- a lovely idea handled badly.
Disappointed.. No one to meet you at the meeting point..other travellers found the boat and came over to us.. Felt like we were going around in circles
The cruise was nice.
However, the "appetizer" was tuna sandwiches and potato chips???
The wine was not very good either.
VERY DISAPPOINTING as I was hoping for some regional cuisine.
Toni D Australia
This tour was in a water taxi size boat, so only a couple of people can sit at the back, the rest are inside, so very hard to see the sights and take photos. Meeting place was very hard to find, no one there to welcome or guide you. Very disappointed with this tour.
Really, Really disappointed with this tour. More like a quick dash to get it over and done with!! Firstly, you must have a minimum of four people for this trip or it gets cancelled. We went out on the lagoon to be 'whipped' around as quick as possible in less than an hour. I was expecting us to stop every now and then with the opportunity for pictures. We got taken to a small hotel for Prosecco and expected to stay there for half an hour take insect repellent for this. We were bored after 10 mins and asked to leave for only the trip to end less than 5 mins later. More time on the water with Prosecco on the boat would have made this trip feel much more special.
Michelle E Australia
Well what a disappointment, we went to St Mark's Square as instructed, but no Alilagura Office to be found. As the tour operator never answers phone or email messages, again we missed out and wasted even more money. Absolutely hopeless. Another disaster courtesy of Bucintoro. Has something gone wrong with Viator since TripAdvisor took over or what? Just seems to be a shabby show compared to when I used this organisation 4 years ago. Very unimpressed.
We were late by 10mins, we arrived at 7:10pm but the tour had left. Our watertaxi took longer than usual. There were 4 of us and considering we were a group there might have been some flexibility and the tour wait.
Very disappointed, would not recommend to anyone as there is no flexibility for overseas clients who can take a little longer to arrive.
when we left with the boat a terrible thunderstorm begun.
We saw nothing just two hours of darkness and terrible navy rainfall
The tour guide was 40 min late. So by the time we got started sunset was halfway over. The second half of the trip was completely dark, we couldn't see anything but bugs flying around on the boat. The host put out appetizers and then sat at the front the whole time. Didn't even talk to us.
Kathy B USA
It was not Viator's fault that it was overcast but all we did was go around in a circle in an old, loud and smelly boat and there was no guide to tell us about what we were seeing.
The boat left on time, a young man poured us all a glass of Prosecco and put some potato chips in a bowl and then disappeared. That was the extent of the trip.
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