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We booked the Airport transfer in advance and the process was so smooth and easy. We exited the arrivals hall, went to the tour desk and were told to wait 10 minutes for someone to take us to the boat. They were prompt and 10 minutes later we were walking to the pier to get the water taxi.
We were in a group of 10 which was maximum capacity and were all comfortably seated. They asked us to get onto the boat in order of the drop offs, so the first ones getting off were the last ones on. We didn't mind being the last ones off as this was the most scenic transfer we've ever been on and we enjoyed seeing the sights as we winded in and out of canals.
The journey to our hotel took about an hour, we were near St Marks Square, as there were 3 other drops offs before us. The drop off was about 5 minutes from our hotel, so really easy!
We had booked the same transfer on the way back for ease and were contacted by the agency, via the hotel, the evening before to confirm pick up time and location. We had gone out to Burano Island in the morning but got held up coming back due to confusion with the vaporettas etc, so we were worried we were going to miss our pick up time. I called the agency and they said they would do what they could to help but wouldn't be able to wait too long as we had a shared taxi with other pick ups. However, within 5 minutes I got a call back to say they had called the hotel and asked them to have a our luggage ready and that they would collect us from the pier at our hotel to save us some time. Luckily, we made it back only 5 minutes later than the original pick up time, just as the driver was pulling in.
It turned out we were the only ones in the taxi so our journey to the airport was only 25 minutes, meaning we were there 3 1/2 hours before our domestic flight so had too much time to kill at the airport. In hindsight, we could have done with another hour in the City but we were just glad to make it in time.
I would definitely recommend Bucintoro Viaggi, the drivers are great. the agency are very helpful and friendly and the tours are great too!
The person who operated the boat was nice,polite and friendly. I would recommend this service to anyone.
A hotel/airport transfer like no other. We were picked up a block from our hotel (on time) close to the train station then cruised down the grand Canal then across the lagoon right to the airport terminal. A lot of fun!
The only way to arrive in Venice !!!
After taking the ferry to our hotel from the train station while carrying 2 weeks worth of luggage I am so glad we booked this transfer to the airport for our departure instead. We only had to walk a short distance with our suitcases to get to the meeting point and the driver was on time and got us to the airport with plenty of time to get on our flight. Would recommend this over the ferry for anyone coming with luggage, it made our trip so much easier.
Excellent. On time, efficient, well organized. Would recommend
Very efficient and enjoyable ride into Venice. Beat the crowds and arrive in style.
We received an email late afternoon the day before we were due to return. Told we would be picked up at 7:30am, all details provided. We only had a 3 minute walk from our hotel. At 7.30 the boat arrived, we continued to pick up a few more from various locations close to us before returning to the airport. The journey back to the airport was only about 35 minutes and we had plenty of time to check in. Would recommend this service and what an experience travelling from Venice to Marco Polo Airport.
Showed up right on time as ordered. Appreciated the helpfulness of the driver with the luggage, both one and off the water taxi. Would definitely use this company again. Thanks!
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