Our hostess was waiting right outside the terminal with sign with my name. She and our driver were courteous and efficient. Having the private boat take us right to our hotel was a special way to start are visit to Venice. The walk from the ship to the taxi station is a little way and if you have large suitcases it may be a problem. There are luggage carts, but I am not sure how to access them.
I would recommend this excellent service to anyone who is arriving in Venice for the first time. It is very hard to find your own way around Venice at first as it is a real maze of lane ways, streets and campos.
Although the water taxis took a while to arrive, the ride to the hotel was OK.
Brilliant service. Lovely lady met us at port and escorted us to our taxi. Really glad I organised this in advance as cruise ship had arrived and lots of people trying to get a taxi arranged on the day ! The trip to our hotel was magical.
I am so glad we arranged this transfer. We were met at the port by a lovely lady who was a joy!! This is the way to go when you need a hassle-free disembarkation and hotel transfer! Well worth the cost!
ALLAN W Gibraltar
It was the best thing l have done the Viator assistance or guide does not leave you until your at the stated location well done viator
It was worth the money to have someone to be with you all the way and help you
j0diaz United States of ...
Extremely recommended if you want to have a nice entrance to Venice, as a couple.
Great job she was fantastic and took the time to ensure twenty we got there safely
msbowie58 United States of ...
We were personally greeted by an English speaking guide with our name on a board. She escorted us to the awaiting private water taxi that took us directly to our hotel in Venice. Wonderful experience. Viator is a fabulous site to use. I have never used it before, this was my first time. I used them for my entire trip in Europe and it was a fabulous experience. I recommend them to everyone. Will always use them in the future.
same as the Private Departure Transfer from Venice to Marco Polo Airport this is a great service. well worth paying for. takes away any worries you have of getting to where you want on time. would use again.
We really appreciated the assistance we received on this transfer. Well worth the money to have assistance. She saw to it that we were dropped close to our apartment and called the housekeeper so she could meet us. A very pleasant and gracious individual who we also had two years ago. Would definitely use again.
rather expensive, but we didn't have to try to figure anything out...just hopped in boat and were delivered very close to our hotel...
We were met promptly at the airport by a gentleman who helped us with our luggage and he was the same man who collected us and took us to the cruise port. The gentleman had a great demeanor and was very professional. This definitely was a 5 star.
After collecting our lugge, the representative was there waiting for us. Guided out of the dock area to our private water taxi. Took us right to our hotel and went with us while we checked in. We'll worth booking the private arrival transfer, no stress at all.
Best way to get to your hotel from a cruise. Nice people who do a great job. Highly recommend!
We disembarked our cruise in Venice an hour earlier than we had informed Viator for private transfer to hotel and were thrilled to see our names on a board ready to go to pier for transfer. It was all very professional and fast. They were really friendly and helpful. Would def recommend and use again.
Your rep was at the port and lead us to the water taxi. All was great.
The guide was waiting for us on time just outside the cruise terminal and we had a brilliant boat transfer to our hotel and she escorted us right to the reception desk.
The company representative was waiting when we disembarked the boat, the water taxi arrived 10 minutes later, the driver helped four of us to load ourselves and all our luggage, and then took us to our door! Perfetto! Money well spent!
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