Call (888) 651-9785
The Arrival transfer from our Cruise Ship to the Hotel was pleasant and uneventful - we were greeted punctually at the entrance of the Cruise Port and accompanied by our friendly, local Viator representative to our Water-taxi to our Venice, canal Hotel. Our Water-Taxi driver was helpful with our baggage party of 4 and very helpful assisting us into and out of the Taxi. I would highly recommend using this service when staying in the center of Venice. Having a dock at your hotel is a life-saver - carrying baggage up/down stairs over bridges is not an easy task.
I highly recommend using this service, especially when you are coming off, or starting your cruise from Venice.
FIVE STAR SERVICE - The price might seem expensive but it was totally worth it to me, a 73 yr. old woman, traveling with another 70 year old woman. We arrived in Venice by cruise ship. The thought of moving our suitcases, backpacks, and aging bodies from the cruise ship to our hotel using a larger water taxi service and then lugging everything over bridges and through the crowded streets of Venice was not something we looked forward to doing. This service sounded perfect for us - and it was. We collected our luggage at the port terminal and as soon as we stepped outside the terminal exit door, we saw our escort holding a sign with our names on it. She helped us with our luggage and walked us a short distance to the private water taxi pick-up location. Although there were dozens of boats lined up ours moved quickly into position to pick us up. Our bags/carryons were moved aboard by the escort and driver and we were on our way. The water taxi was a classic woody on which we could sit insider or outside the enclosed cabin. About 15 minutes later we docked at our hotel's private dock and walked about 10 feet to enter the building. The escort transferred our belonging to a hotel porter and said goodbye. The entire land/water transfer was flawless there was not one aspect of the service that could have been improved upon. It was PERFECTLY EXECUTED.
Bernadette G Australia
Best experience it's a little daunting when you first arrive in Venice off a cruise ship, a young lady was there to greet us and waited with us until the taxi arrived. This was not special because we were first timers this incredible company does it for all guests, they see you safely onto the taxi and then quickly leave didn't even get a chance to tip and say thank you. Would highly recommend
We were informed what time and where to go to meet our escort. The lady that met us at the dock was very nice and informative and took us right to the hotel.
Robert M United States of ...
We were met at the cruise port. The gal was very friendly and helped us with our bags as we took them across St Mark's square to our hotel. Thank God she was there to help us- we had no idea where we were going and it had been flooding in the square when we were there!! We will definitely do this the next time we go to Venice. Totally worth the extra money!! First class service and it was completely private as we were the only passengers aboard the transfer boat.
Our hostess was waiting right outside the terminal with sign with my name. She and our driver were courteous and efficient. Having the private boat take us right to our hotel was a special way to start are visit to Venice. The walk from the ship to the taxi station is a little way and if you have large suitcases it may be a problem. There are luggage carts, but I am not sure how to access them.
I would recommend this excellent service to anyone who is arriving in Venice for the first time. It is very hard to find your own way around Venice at first as it is a real maze of lane ways, streets and campos.
Although the water taxis took a while to arrive, the ride to the hotel was OK.
Brilliant service. Lovely lady met us at port and escorted us to our taxi. Really glad I organised this in advance as cruise ship had arrived and lots of people trying to get a taxi arranged on the day ! The trip to our hotel was magical.
I am so glad we arranged this transfer. We were met at the port by a lovely lady who was a joy!! This is the way to go when you need a hassle-free disembarkation and hotel transfer! Well worth the cost!
ALLAN W Gibraltar
It was the best thing l have done the Viator assistance or guide does not leave you until your at the stated location well done viator
It was worth the money to have someone to be with you all the way and help you
j0diaz United States of ...
Extremely recommended if you want to have a nice entrance to Venice, as a couple.
Great job she was fantastic and took the time to ensure twenty we got there safely
msbowie58 United States of ...
We were personally greeted by an English speaking guide with our name on a board. She escorted us to the awaiting private water taxi that took us directly to our hotel in Venice. Wonderful experience. Viator is a fabulous site to use. I have never used it before, this was my first time. I used them for my entire trip in Europe and it was a fabulous experience. I recommend them to everyone. Will always use them in the future.
same as the Private Departure Transfer from Venice to Marco Polo Airport this is a great service. well worth paying for. takes away any worries you have of getting to where you want on time. would use again.
We really appreciated the assistance we received on this transfer. Well worth the money to have assistance. She saw to it that we were dropped close to our apartment and called the housekeeper so she could meet us. A very pleasant and gracious individual who we also had two years ago. Would definitely use again.
rather expensive, but we didn't have to try to figure anything out...just hopped in boat and were delivered very close to our hotel...
We were met promptly at the airport by a gentleman who helped us with our luggage and he was the same man who collected us and took us to the cruise port. The gentleman had a great demeanor and was very professional. This definitely was a 5 star.
After collecting our lugge, the representative was there waiting for us. Guided out of the dock area to our private water taxi. Took us right to our hotel and went with us while we checked in. We'll worth booking the private arrival transfer, no stress at all.
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–Sun Feb 25 19:58:21 PST 2018 Viator, Inc. MAR015 - 330235 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.