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This was worth every penny!! On time and such an awesome way to get to the port from our hotel. Highly recommend!
While we called to delay our departure to a later time in the day, our water taxi driver was very professional and prompt in arriving at the later time.
This was a great way to leave Venice for the cruise ship. It was so easy being picked up at our hotel then taken to the port where our cases were taken from us and we didn't see them again until they arrived at our cabin. There was quite a long walk to the place where we checked in and others were pulling their suitcases the whole way. Very easy, very pleasant.
Was picked up right at our apartment. An agent came to the boarding spot and assisted with luggage and making sure our connection worked. Boat driver was perfect. Headed to a cruise ship with LOTS of luggage. He was awesome with assistance. PERFECT!!
We were picked up directly from the hotel and whisked to the airport. The process was seamless. Would highly recommend.
Viator delivered a fax to our hotel the night before to confirm the arrangements, which was very comforting. Water taxi arrived on time to our hotel on the Grand Canal and transported in comfort to the cruise terminal where we were met and escorted by a very lovely young lady to the cruise check-in. No hassle, perfect!
As a solo traveller, aged 70, this option made the transfer worry free. Though costly for one person, it was worth the expense to ensure safe arrival. I met at my hotel, escorted to a waiting boat, delivered to San Basilio cruise port and shown the embarkation area. All smooth sailing!
The man who was arranging everything meet us at the hotel early. He was in contact with the water taxi and let us know when it was going to be at the hotel to pick us up. Once on the water taxi, he sat with us and talked about what we were going by on the canal. Once at the cruise port, he helped us get everything to where it needed to be and get us where we needed to be. Was very smooth and took a lot of worry away from me!
Timely and efficient. Excellent personal service on the part of the expediter who coordinated our little trip from the hotel to the water taxi, which is challenging in Venice.
We'd never traveled to Venice before and needed to get from the airport to our hotel. Our travel agent recommended a Viator transfer and it worked out perfectly. We had no idea what to expect, but easily found the Viator location at the airport. The agents were friendly and helpful and before we knew it we were on a water taxi on our way to our hotel. It was comfortable, quick and easy.
kaylyn United States of ...
Hassle free. Driver got us close to the hotel. Told us how to get there when he dropped us off. Didn't have to stand in line. Would book this through Viator again
kaylyn United States of ...
Tour guides were professional, timely and informative. Quick trip to the port. No hassles. Would definitely use them again.
Robert M United States of ...
Awesome! We were met at our hotel, helped drag our bags across St Mark's square and get our bags in/out of the boat then helped us walk all the way to the cruise terminal!! Very professional and very helpful. It's worth the money.
We had broken arms and decided to splurge on getting to the hotel. I'd do it again anyway! What a smooth process, all assisted, and what a beautiful way to enter Venice.
Excellent experience! Sara meet us at our hotel and walked us to our water taxi !! The private taxi to the pier is the ONLY way to travel!! We felt like royalty driving up to our ship in classic style!! This is a must !!!
Efficient meet and greet and on-time. Great picturesque rid as well. Will use again sometime.
Flawless and we had LOTS of luggage. Couldn't have been more pleasant and gracious!
Exactly as promised. The water taxi picked us up at the hotel dock. We were greeted by staff at the port that escorted us to check in and offered to help with the luggage. Top notch!
this was a great way to see venice for the first time all went well. Helping hands were ready to help getting on and off!!!!
Excellent service, on time arrival, exceptional English speaking guide who provided door to door service! Would highly recommend Viator for this service
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