Thank you for the time you took to post this review. The National Parks fees and Fuel Levy are very clearly listed on the Website and the Booking Platform and are also very clear on the ticket you get from the booking system, so I don't think the T&C's are "fine print".
The Parks Fee is actually combination of a government aviation fee and Parks Fees, and by law all operators have to collect these on behalf of these bodies.
The Fuel Levy was introduced last August by all operators due to the steep hike in fuel costs worldwide, and was done as as a special levy as opposed to hiking the price, so hopefully when prices drop it can be withdrawn.
In terms of the videography, Im sorry that you felt that pictures of yourself were embarrassing and you felt this was an intrusion, the videos are actually very popular and a high % of our guests do buy these as momentos. Also viewing the videos after the flight is totally voluntary as is purchasing them, and no-one is under any obligation to do either.
Overall Im sorry the flight did not meet your expectations, if you look down the long lists of positive reviews here, it obviously comes down to personal preferences and we obviously didn't meet yours, and we are disappointed about this.