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Andrea was fantastic! We saw lots of whales she had excellent information, not only about the whales, but how to best manage a boat trip, as I tend to have motion sickness. The gardens were beautiful and the bus service excellent. There was an issue with the boat we were to be on and the company contacted us ahead of time. We ended up with a higher priced trip for the same price we had originally paid. Excellent customer service!
Loved it! We saw whales and learned a lot about them, and the gardens are amazing!
The most amazing cruise ....saw killer whales, seals, and had excellent explanations while on board. Butchart Gardens was absolutely amazing as well. We wanted to have dinner in the dinning room but a bit pricey. Next time for a birthday or anniversary. My husband and I fell in love with vancouver Island and plan to move there. This would enable us to do so many more cruises etc..... Something you must do!
Totally satisfied. The tour provided everything we hoped for. Will recommend it to others. We couldn't have covered as much in and around Victoria without this combined trip.
Couldn and #39;t of had a more enjoyable inland excursion. The on board staff was knowledgable and each one spent time with all on board. Accommodations were five star! Even got a call the previous night to inform me that it would be slightly windy and to bring a jacket, not expected from a tour company
The local tour operator offered us something beyond whales and just as rare...CUSTOMER SERVICE!! We went out on our excursion and, due only to the nature of whale watching, we really didn't see that much, only a few whale tails. However, TWO things occurred as a result of that: 1 The driver and the first hands went out of their way to make the most of the trip. We viewed 100s of seals and sea lions in their natural habitat and saw a bald eagle! They made an effort to offer entertaining and informative narrative and personal attention, instead of passively accepting that it wasn't the best whale day. 2 They offered us a FREE return visit the next day. As we weren't leaving Victoria until the evening, we took advantage of the offer and had an AMAZING whale watching experience. One stop offered us one pod of whales, including a male, female, and calf. After spending about 10 minutes enjoying them, it was unfortunately time to head back when the captain suddenly vered off course and came out excited to say, you think that was good, wait until you see what's ahead! He wasn't kidding, that extra stop offered us THREE pods of whales, probably close to 8-10 whales! And we were one of only two ships there! While no whale company can control on a given day what we can expect, THIS company made the most of our expectations, both with and without whales. Forgive the pun, but they are a PRINCE of a company!
Excellent tour. Lots of whales. Gardens awesome . Great value for the price.
Dale A P Canada
Whale watching with Prince of Whales was awesome. Great crew, knowledgeable and fun. It was super exciting to get up close and personal to the whales and the crew was just as excited To see them as we were. Butchard gardens was gorgeous. It is a long, tiring day but what a day
Well with the money!!
We saw over 30 whales from J and K pods!!! Crew was very knowledgeable and friendly... agreat combination.
The tour was one of the highlights of our trip. Not only was the staff welcoming and fun, the boat (Ocean Magic) was clean and offered different seating areas depending on if we wanted to be on deck or under cover. We saw an orca pod and the onboard naturalist gave an excellent overview about the pod and orca in general. I highly recommend this tour.
We had a very special time on this trip. we got to see a good few whales. Well worth money.
Saw lots of whales, great crew/ knowledgable about area, and animals
We didn't know what to expect but felt that the brochure and web site were a bit misleading. We should have done more research to know when the whales would be migrating. We saw a few fins in the water and enjoyed a few hours on the boat and the Buchart Gardens were nice, but it was an expensive outing for what we saw.
The tour was great, however we completely missed our scheduled time and had to reorganize the rest of our trip due to viator's egregious error. The email sent to us said 1:45 when in fact the tour left at 1:15. The company (prince of whales) has said this has happened to multiple people with viator
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