We are very sorry to hear your review, but you ordered a driver only tour as discribed in your tour option, we offer many different tours, with local guides in Hallstatt, Salzburg etc and you could just go for those, driver was Peter who has done this tour many times in the past and it is absolutely normal to use GPS for time frames, driver only smoked outside during his break, the tour has 3stops/Melk, Hallstatt and Salzburg and it never gets to Salzburg before 2pm, you could have just informed us about a reservation, we would just advice to skip one place. Regarding the car, you had Mercedes Eclass which we believe is a luxury class, so some models have tinted windows. Towns have certain travel limitations during the pandemic so thats probably it seemed confusing in park slots etc