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The car arrived only a minute or so after we called, and the driver had our name on a sign. Quick, safe trip to our hotel, even in rush- hour traffic. Our driver was excellent - very knowledgeable and extremely professional. We would highly recommend this service!
Excellent service and a great driver. Made our arrival more enjoyable! Great customer service and enthusiasm for his city,
This trip makes sense. No waiting, no nonsense on arrival, especially if a late arrival!
On time pick up. Very clean car. Driver very friendly and helpful. Will use again.
The driver was waiting for us at Reagan Airport upon our arrival and took us directly to the Sofitel on Lafayette Square. He was very personable and professional and drove well. The driver who picked us up at the hotel Sept. 21. was equally personable and got us there safely and we enjoyed our talk with him to the airport. Fine service, would recommend.
Driver was very prompt. Clean nice vehicle. Driver was kind and professional. Easy pick up and drop off. Complete easy process beginning at booking to Tim we arrived at hotel. Great experience. Had us at hotel quickly and we were able to drop off bags and start exploring the city
Driver was prompt; car was clean; driver was friendly and informative. Would definitely use again in another city as I found out Reagan Airport was so close to our hotel, we could have cabbed it for one-half the price (which we did on the return trip).
Wonderful way so easy no waiting the best way to get around with large groups and luggage.A lovely man picked us up and chatted along the way later he picked us up to return to airport and wished that we had a good trip and visit in Washington.
The driver was so pleasant and efficient. He arrived promptly and was able to share a lot of information on our ride in.
Great. On time with a great driver with an excellent attitude an willing to help.
We called in on arrival and the driver arrived within minutes. The car was clean and comfortable, the driver was courteous and professional, and the ride was smooth and comfortable.
Peter S Australia
All went to plan with the providor being very responsive to our needs
car was very clean, drivers polite, driver for return trip to airport was approximately 20 minutes late on arrival, traffic issues.
Very professional transfer service. Very clean cars and efficient service
yes all good but I have used Viator a few times now and I think you need better instructions re pick up or signs on the cars. Drivers always very nice.
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