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Our Driver was early which was appreciated. His car was extremely comfortable and spotlessly clean. He was dressed very well and helped us with our luggage. He drove appropriately, was polite and extremely informative and we thoroughly enjoyed our transfer to Dulles Airport.
We will definitely recommend your service to our friends.
The pickup was timed perfectly. I received a message the day prior telling me when we would be picked up. The morning of we received a message stating that the black Cadillac was outside waiting for us. Very well executed.
Easy taxi use, will definitely use again for future trips. Nice taxi driver too!
Our driver, Luis, arrived early to pick us up at the hotel. He was kind and considerate. He was most pleasant and easy to speak with. He cared about our trip and had also remembered our arrival and asked about our friends from Washington state that he had picked up on the 1st of October when we all arrived.
Excellent service, driver, vehicle. We will certainly use your service again.
Aussie Rog Australia
Having experienced cabs in Washington DC, the Town Car provided was absolutely the best way to get to Reagan
Hard to know what to say except that it did exactly what it says on the tin--a private transfer for 4 people and luggage from a downtown hotel to Dulles Airport by Cadillac SUV. Arrived exactly on time, vehicle clean and comfortable, driver helpful and friendly--what more could you ask for? Granted it probably cost a lot more than a cab, but I got what we wanted.
The motor vehicle was superb and was even better than the one we had on the inward journey. The driver was very knowledgeable and informative and we could keep up conversation for the whole journed. We had to make a detour as there was the Washington marathon on the Sunday.
Driver arrived on time and dropped us right outside our terminal - very good
Courteous professional driver, Arrived as scheduled for pick-up.
Theresa Landers United States of ...
My first driver was not very friendly - he was very professional though - but lack of friendliness kind of creeped me out. I guess I was not paying for him to be friendly-then again being told to tip him the 24 that was not included, jerked my chain - as I always tip for excellent service which is what I received and I did so, but he was NOT friendly. Drive was fine as far as service goes.
the cars to and from the airport were as described and fine. I was advised that a $20 dollar cash charge was also payable on both journeys. When I queried this, I was told it is the expected gratuity.
when we arrived we had to call the service to pick us up, cab was not waiting at airport. Had to wait 10 min. Very nice driver. No probloms on the road, drove us infront of hotel
Car was waiting outside the hotel at the designated time. Clean car and friendly driver, although I think that the $20 tip that everyone reminds you of is a bit steep!!
An additional 20USD has been asked by the driver at the end of the course...
personally we believe we would have been better off getting a taxi direct from the airport. Reason being we were asked to phone and check up that we still required the taxi and we were told we would have to give a minimum $20 tip !
Richard D United Kingdom
The car arrived on time, but before we moved off the driver informed us that we needed to pay another 24 dollars for the airport toll and a service charge of some sort. I questioned this, he rang his office and handed the phone to me. They confirmed this and said they had tried to contact me at the hotel. I had spoken to them the day before to confirm our departure, but this was not mentioned. I payed reluctantly as time was pressing. Do not use this service.
Prepared to be overcharged for tolls on arrival to the airport and for Viator not to help you out when you question the charges.
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