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The coach was there in the hotel in time and the trip to the airport was smooth and nice. The driver was very courteous and helpful.
Great driver. Very friendly. Willing to schedule me for an earlier time than their recommended time, as I was worried about getting through security. Picked me up in the time frame they said they would and got me to the airport in plenty of time. 5 stars!
Quick, efficient service. A great service at a very competitive price.
Absolutely spot on and a great service. Would highly recommend this as a great way to and from the airport. The driver was a bit nuts with his driving but then again, I guess that made it go quicker.
Very good! Although when I arrived at the Dulles Airport, the reservation desk claimed that there was no notice of my reservation and when I showed him the printed voucher from Viator, he had to call his supervisor and I had to wait for about 1/2 an hour to resolve the situation as he said that I should have printed the voucher with the code on it.
I have used Viator for my trips to Greece and Venice and found them to be very GOOD and reasonable.
Picked up on time, dropped at the airport on time. Just as I wanted, only trouble was with the driver who kept saying I wasn't allowed on the van even though I had a return ticket. A quick call at the company solved the problem anyway.
I am an 82 year old woman travelling alone, and Viator made my trip perfect! They were courteous, prompt, and professional. I will definitely book with Viator in the future.
The shuttle was sharp on time. The van was prety new. There were only 4 persons in the van and the driver was perfectly on time and drove us directly in front of Lufthansa Gate. I recomend it very warmly.
most enjoyable stay, taxi was very prompt to collect us from our hotel, would use this service again.
Driver friendly and was on time
Not sure it was the cheapest way to shuttle.
Had to call and change spot of pickup as road closed due to power outage.
Phone person very helpful and friendly.
The van arrived later than originally stated, but the driver called and kept me up-to-date on the status.
I arrived at the airport well ahead of schedule, since the flight was delayed over two hours.
The paperwork was handled easily.
Due to lack of vehicles, a cab was sent to my house instead. I had a good ride and chat with the cab driver! Appreciate the service very much!
very courteous drivers only slightly worrying factor he started a 45 min journey with petrol warning light on other than that very smooth stress free
This went very smoothly and was good value for money. The driver was prompt friendly and efficient. Couldn't ask for better service.
Driver arrived on time and was helpful in loading luggage and also points of interest along the way. Arrived at airport on time and safe what else could I ask. Will definitely use again, thanks
good, accurate and on time service. a golden provider of service.
Excellent! Arrived on time to pick me up and got me to the airport earlier than I anticipated.
Superb service, on time, amusing driver, cllean mini bus. What more could you ask for. Would certainly use again.
absolutely excellent service, arrived promptly to pick us up at the hotel, would have no hesitation in recommending and will use again on my next travels
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