Hello, Mr Gabe.
Thank you for taking a time to share a review with us.
On behalf team of Borobudursunrise.com, we would like to appologize for the inconvinience that occurs during the trip with us.
Our team always try to give the best service for our customers. However there is something that occurs during the trip that out of our control. We hire a jeep to take you closer to the volcano for you to see the volcano from short distance, however the cloudy sky make the experience less attractive, and we could not control this. Regarding the broken jeep, it was also coincidence. We do not want it to happen as well, however we will also discuss with our jeep vendor to do better maintanance for their jeeps.
Regarding the restaurant, we already mention that meals are not included in our package. And we always try to find a restaurant as close as to our destination, so it will not take a lot of time to reach.
Due to this strategic location as it is located close to the one of UNESCO World Heritage, it will be normal for a restaurant to charge more as they also need to pay the rented land or to pay the employees. However, it will be looks expensive when the price appears in Indonesia Rupiah, but when it is converted into USD, it will cost less than or not far away from USD 10 per person, and everybody aggrees that this amount is much cheaper compared with any restaurant in a strategic location around the world.
On behalf the team of Borobudursunrise.com, we would like to apologize, we still hope to welcome you again in the future.
Kind regards,
Tinton Arya