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Satish United States of ...
Conrad was very explanatory and punctual as a tour guide. Highly recommended and plenty of time to tour the sites in Lucerne.
A wonderful trip which gave us ample time to explore the old city and interesting small shops in Lucerne. The lake cruise was also pleasant and we could do it in our own time. The tour guide was extremely knowledgeable and provided clear instructions on where we should meet etc. She really made the trip special.
I really enjoyed this day trip as such because we had more free time to explore Lucerne on our own. I like guided tours for the most part, but many times find that we don't spend enough time at some locations. This was a perfect way to get a feel and flavor of the city at our own pace and then meet the bus to go back to Zurich. The Lake Lucerne cruise was lovely although it was a bit overcast. I recommend this option for those who prefer to explore a city on their own.
Our day in Lucerne was great! The boat ride was informative and nice. The views and countryside going to Lucerne was spectacular.
Just a short motor coach ride away from Zurich, Lucerne is a MUST SEE while in Switzerland. So much history, the town has a village atmosphere, with many small shops, restaurants, and historic places.
Go see the Lion of Lucerne monument, the Church of St Leodegar, and the covered wooden chapel bridge that crosses the Reuss River in the heart of Lucerne. Also, take a cruise on Lake Lucerne that lasts about an hour. All in all, a nice trip that only took about 6 hours from starting point in Zurich and back.
This is an excellent tour and Lucerne is a very beautiful old town not to be missed. The boat ride was amazing as well. The tour guide was very good. Highly recommended
It a very good tour, really enjoyed it and like the 6 hrs to roam around the town on our own.
Excellet trip. Free time in lucerne was ample to see the place in relaxed way. Cruise was excellent.
This was no fault of Viator but the day we had scheduled the trip it was overcast and drissiling. Luckily the cruise was operating anyway, We didn't get to see much of the Alps as a result but the audio was interesting. The rest of the day was on our own and we had the time to leisurely walk around the city, which is beautiful. If you're looking for an independent excursion, you will like this one. The departure point is well marked to return back to your originating city and it's only an hour away from Zurich.
The overall trip was great with plenty of time in Lucerne to do what you wanted. The commentary on the cruise was interesting but I would have liked to boat to have got closer to the lakes edge on occasions to allow for better photography.
Tour was run by Best of Switzerland tours. They combined several tours that day, dropped us off for free time in Lucerne with vague directions and a voucher for the lake cruise. Would have loved the lake cruise more if weather had not been rainy and we had almost no visibility of the Alps. Lucerne is a charming, scenic destination, and we are glad to have visited. Tour guide was meh.
A very enjoyable trip, combined with 2 other groups going to the mountains. The guide continued with the group going to the mountains, so there was over 6 hours in Lucerne as an independent traveller. The trip on the lake was lovely, an hour well spent. I felt that the 6 hours were a bit too long, but the time was needed by the other groups to complete their tour. Overall, I enjoyed the trip.
Patrick Ping K L Australia
food and beverage on board was terrible for the price we had to pay. Cruise itself was ok
The tour operators were professional and punctual. Unfortunately the weather was not that cooperative.
Overall barring the weather it was a great visit.
Lucerne is a lovely tourist city and we enjoyed walking through the city buying souvenirs and seeing the sights. The Lake Lucerne Cruise was scenic and relaxing. The guide could have given us more information about Lucerne on the way to and from Lucerne .If you are adventurous, I would encourage you to take a train from Zurich to Lucerne in stead of this trip. it is cheaper and you can stay as long as you want on your won schedule.
manxseasider Isle of Man
Nice day out but poor timekeeping.
This trip may have made 4 stars but for the very lengthy wait almost 1.5 hours for the coach to collect us for the return from Lucerne. I appreciate that the company Best of Switzerland cannot be held responsible for heavy traffic conditions, but nonetheless annoying, especially when we had been instructed to be at the pick-up point early as they would not wait.
Having said all that, we had a lovely day to ourselves in Lucerne, having been dropped off to our own devices whilst the tour bus and guide went on up to the mountains with the majority of the coach passengers.
Lucerne is a beautiful city and we had no problem filling our time for a leisurely and relaxing afternoon, including the pleasant cruise on the lake.
The guide, Miriam, was informative about Swiss history and culture on the drive to Lucerne, and in fairness to her was very apologetic about the delay when we were eventually collected I don't think our experience was a one-off as I notice another reviewer reports an issue with the delay in collection.
Enjoyed the trip going through quaint little towns and liked the free time we had in Lucerne. Was disappointed in the city tour. Expected more time going around seeing important sights. Really turned off by the stop at Henry's Clock Shop to"allow" us opportunity to make purchases.
Excellent Swiss guide, boat trip, some information about Lucerne. Too much free tine to explore on our own. Would have enjoyed city tour with more history and information about Zlucerne's past and present.
First, there were too many people packed into a small van that made the ride uncomfortable. Second, though we nearly ran to catch our cruise which was difficult for us old folks, we still missed the boat without knowing what to do next since our guide had gone back to the van. Fortunately, we were told by the missed-boat, ticket vendor we could take another boat that was about to leave, if we ran. Finally, we made it and the cruise was scenic; but if preparing for the next summer Olympics is not an interest to you, I would consider an alternative tour.
My friend and I who took this trip felt it was a complete rip off. We paid more for this trip than any other viator trip we have taken and this was our least favorite trip. I was incredibly disappointed. Details were left out of the description of this trip that would have altered our decision to take it. We arrived at the bus, which to our surprise, had 3 tour groups on it. This was never explained to us. We drove for about 45 minutes and then were dropped off in Lucerne for an 8 hour day there with no guide. Lucerne is a beautiful city but we felt we were stranded there for 8 hours with nothing to do. We took the boat tour which was nice but only took up an hour of our time. It was a complete waste of our day in Switzerland. I wish we had found a different tour to go on. I think much clarification is needed for the tour description and I would not recommend this tour to anyone. You're better off paying the extra 100 to stay on the bus and travel with the group to the other stops!
I would definitely not recommend this tour. The morning is spent driving through the countryside. I booked this as it said that it include a introductory city tour. They took us to the Lion Monument and then dropped us off at the at a souvenir store. We got a map and the rest of the day we were on our own. As far as I'm concerned that is not a city tour. We were also told to be at the meeting point 1/2 hour before pick up and then they were over an hour late. Would have been better off just to catch the train and do the day completely on my own.
Jorge A C United States of ...
This day tour was basically a bus ride to Lucerne., dropped off and was told I would be picked up later. The group leader lady was a bit pushy and uptight. She took the group to the Lion then a tourist trap shop for an hour. Ok meet us at 545pm as we leave by 6pm she told me.. had no idea what hotel.she was talking about.. I would never recommend this tour. Would take the train its only 1 HR ....I took the train back Had to spend 25 Swiss Francs. I would have never taken the tour as it's not clear that there is really no tour in Lucerne as the rest of the folks were going to the mountain.. I was alone.
Very poorly conducted tour beginning with the starting point - the coach. Our first guide Evelyn asked us to be seated when the bus came which took a few minutes. Then when we were rather comfortably seated - all four of us, she asked that we get down from the bus since there were " more people than expected" ! And we were put into another van which had miscellaneous tourist going to different places like Mount Rigi. The Lucerne trip of about 45 Kms or so took us 3 hours since we got the " scenic route" The 9.30 start was delayed initially and that got us to Lucerne at about 12.30. There we see the first coach that had reached at 11 am and meet Evelyn who asked what kept us so long!
Urs - our second guide tried very hard to make amends to the best he could but having already lost a couple of hours we were clearly not happy. The return- in the van- took about 45 minutes and Urs was kind enough to drop us to the hotel enroute.
All -in-all I don't recommend this trip since a train is probably faster and gets you more time to spend in Lucerne. And I definitely don't recommend this company for not being professional in the way they conducted this tour.
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